M&M Express Sales & Service — Local services in Buffalo

These people know customer service!!!! Steve, the sales manager spent 25 minutes on the phone with me answering all of my questions and helped me choose the right mower for our needs. All Toro repairs are completed within 2 weeks, yearend maintenance is offered and parts are local as Toro is a MN company. I bought the MX5000 over the phone and it was delivered to us 2 days later as they had to pick the machine up in Brainerd at their other store. Isaac called on his way and was very thorough going over the mower. Let me tell you this machine has major league power compared to our piece of junk cub cadet zero turn (that just died after buying new 4 yrs ago). My husband is so excited about finishing the lawn faster...this thing really moves wow! I highly recommend buying from M&M! Our neighbor also had a great experience with them. THIS is how you do business by offering friendly support, service and an amazing product!...

I didn’t know buying a lawn mower could feel like auditioning for a reality show, but Logan made me feel like the star of “Yard Makeover: Extreme Edition.”

He greeted me like I’d just won a Nobel Prize for Grass Appreciation, then walked me through mower options with the kind of charisma usually reserved for motivational speakers or game show hosts.

He answered every question I had, plus the ones I didn’t even know I should ask. Did I leave with the right mower? Absolutely. Did I leave with a renewed sense of purpose and an emotional attachment to a blade of grass? Maybe.

This guy deserves a cape. If customer service were a sport, Logan would be undefeated. I’d mow my lawn twice just to honor his expertise.

Highly recommend this store, especially if you want to feel seen, heard, and mildly jealous of someone’s...

I walked into this lawn mower store just hoping not to embarrass myself by asking for “the one that cuts grass real good.” Luckily, I met Logan, the mower whisperer, customer service guru, and all-around yard hero.

Not only did he help me find the perfect machine for my jungle of a yard, he did it with the enthusiasm of someone who genuinely loves grass. Like… I think he might name his future children after lawn mower brands. Toro and Exmark have a ring to them, don’t they?

Service was top-tier. He didn’t just sell me a mower, he made me believe I could mow a baseball field if I wanted. Five stars isn’t enough, this guy deserves a gold-plated weed whacker. If you want a mower and a moment of pure customer service bliss, this is the place and Logan is...