Boot Barn — Local services in Bullhead City

This location is a joke! The GM (Betty Jo) needs to be fired already! She found out that her favorite employee drank on the job and did nothing about it! My husband worked there and was being targeted for "money missing " when there are no cameras and she would never report it to corporate, just replace it with her own! There was no proof anyone was doing anything, and who is there the most? Her! That favorite employee of hers was threatening my husband and our family and she said she couldn't get into personal things, but yet, you guys go and drink together outside of work? No! That employee of hers got let go from corporate and she was on my husbands ass even more. He got really depressed and ended up quitting. There has been multiple complaints about her to corporate and shes still there? Sad excuse for a manager. My husband isnt the only 1 depressed from her and she does not deserve what she has! We will NEVER shop at boot barn because it seems...

When a customer has an issue with a product, specifically a Cody James work boot that has obviously been worn less than five times, and that product cannot be exchanged due to time constraints, then the manager should be educated enough and have the customer refer to the online customer service options available. Especially when said customer has spent well over a thousand dollars in Bootbarn in Laughlin NV in the last five months. Tyler Montgomery is not management material-even with the fancy cowboy hat. His response of “Nothing we can do” is not the correct response. Rudely saying “sorry” doesn’t work for me either. What a sad experience in a store with so...

I can't believe that the best pair of boots you can get in a Boot Barn is Dan Post... No Tony Lama are you kidding me that is insane I definitely like stopping at the Boot Barn and looking around some nice clothes and different stuff lots of ladies selection at this Boot Barn in Laughlin and there is no crowd that's for sure nobody is in this place... but no Tony Lama no thank you I'll buy my...