Grocery Outlet — Local services in Burbank

I drive a lot around Southern California for work, and many times I've stopped in Grocery Outlets all over hoping to find sweet deals vegan specialty products (and I often do). Maybe it's just because there are a relatively high traffic GO location, and so they get sold out of good stuff pretty quickly, but the selection at the Burbank store is noticeably crappier than other stores in SoCal-- especially the ones in San Gabriel Valley, where I find cool surprises just about every visit.

Burbank does carry most of the usual stuff that you expect to find in Grocery Outlet. But it seems like most of the good vegan specialty products that are moved out of the regular grocery stores in the region go to the grocery outlets in SGV and not this one. I can't say that's a fact, it just seems that way to me based on how seldom I've had good surprises in Burbank.

Well, surprises or not, Grocery Outlet (including the Burbank store) is always going to be a great grocery stop. For Grocery Outlet in general, top marks, but I'm going to drop Burbank down one star because of their somewhat limited selection of new (new for GO) goods which do appear in other Grocery...

When they opened during covid and had the bathrooms shut to the public, we dealt with it. But this policy of selling to seniors and veterans with disabilities, but not allowing use of ANY RESTROOM, is an abhorant policy held and is causing you to lose sales daily. A woman or man should not have to shop your store with a full bladder. And with traffic and so few store locations, it takes one a long time to even drive to the store. A person could stay and shop for an hour and leave with a full basket, but most leave in rush, with empty baskets. Catering to elders and disabled is not just a respective form of customer service it's productive and fiscally sound to do. I am sad to see that the Grocery Outlets of southern California have none of the customer care that your northern stores have always had. I won't be shopping there for now. It's too rude of them. It means they don't trust their own customers to even use a restroom. What kind of customer...

I miss the old Fresh and Easy. That sets the tone for the remaining review.

The store claims to be a discount retailer of food, but I found the prices to be underwhelming. I didn't see much discount at all. On top of that the selection is very limited. The employee really don't want to be there and that evident on their smile-less faces. I heard this place was bad, but I wanted to see for myself...they were right. It's just not a very welcoming vibe, the prices weren't unbelievably low and the service was forgettable.

On the plus side; plenty of parking. I would place this store as a neighborhood store for buying on a pinch. You definitely can't get everything you need here. I say...