I am not proportioned in such a way that I can easily shop at most stores. Duluth is one of the only stores which works for me. Their selection is impressive, but I have been even more struck b the quality of their materials. An item purchased from Duluth is made to look good, to last long, and to function well.
Most importantly, Duluth makes me feel seen, like there is a place for those of us with proportions which might exclude us from other stores. They have tons of cool stuff in addition to clothing (Did I know that I needed a utili-pen? Or chap stick shaped like a shotgun bullet? Or an encyclopedia of American cars? I didn't but I do now!) and this location even has free coffee and a really cool museum of American tool making/workshop in the back. The bathrooms are immaculate, the staff are incredibly helpful, and it makes me happy to go in and shop.
Overall, I can't recommend Duluth enough. They are the best, and I wear something from them almost every day. You are a...
Read moreWow. First time here and am super impressed! Came all the way from Easton too! So my dog is in love with ruff dawg balls and I googled and they had them in store for 40% off for Black Friday. I was going to Cat Rock dog park in Weston so I did two for in store pick up. That was around 1145 am. I got to the store around 3 and they still didn’t say my order was ready so I decided to look around. I must have looked as confused as I felt because a really nice young man behind the register asked if I needed help. I told him I had an online order that wasn’t ready yet but could he show me where the balls were bc I didn’t see them out. He did more than that. He looked up my online order and went in back to check on it and lo and behold it was done. I don’t know why it didn’t email me but it’s Black Friday so I’m not holding any grudges. Very happy with selection, price, and especially customer service! Will...
Read moreI have been buying their clothes for about 5-6 years. I had a recent issue on a couple of pairs of shorts and the stitching just came out (no tear or rip and just came separated and stitching stitch is fully intact and just came out and way). The rep at the store said it is not warrantied - it is "wear & tear). Duluth has a no bull/no hassle guarantee and will replace defective merchandise or poor quality merchandise, but they did not honor it at all and it is an obvious product defect/poor workmanship. These are shorts and worn roughly a half a dozen times over the past couple of years. My other products have been fine so far, but the shorts were defective and poor worksmanship and now I am trying to work with the main headquarters and will update as I go, but for $70/pair of shorts I would expect Duluth to honor their policy &...
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