CVS — Local services in Burrillville

I am writing to express my disappointment regarding a recent experience at your store. I was hoping to purchase liquid fabric softener, but unfortunately, the coupons available on your app were only for scent boosting beads. I had a coupon for Downy on the coupon24 app which is part of P&G and utilizes manufacturer coupons, with CVS in Pascoag is listed as a participating store.

During checkout, I attempted to use the coupon, but the self-checkout system froze, requiring assistance from an associate. The associate informed me that I could not use "black market coupons." I explained that the app features manufacturer-provided coupons from the manufacturer themselves and that CVS is listed as a participating store. However, the associate gave me a terrible additude when I tried to show her and stated that this was the information they had received from their manager.

I have never encountered any issues using these coupons before, and they are now the primary way manufacturers distribute coupons, as newspaper inserts are pretty much obsolete. I was made to feel uncomfortable by the associate with dark hair in braids, and I would appreciate the opportunity to shop without feeling as though I am doing something wrong. I am simply trying to save money for my family, as the Tide and Downy Free and Clean products are suitable for my son's eczema. Not sure what's going on but P&G and CVS need to get on the same page or associates and mangers need better infomation. I did my reserch on this app before I got it because I want to do the...

So first off, their automated phone system is the WORST I've ever encountered. On top of everything, I came to pick up my daughter's prescription for acute bronchitis today. I had to wait 10 minutes even though I got the text 20 minutes earlier saying it was ready to go. I gave her a dose as soon as we got home & a few hours later, I get a call from the pharmacy explaining that they gave me the WRONG medication. Like, REALLY WRONG. Medication for a yeast infection. Let's add one more thing, the medication she needs for the bronchitis interacts with the one she already took (possibly life-threatening) so she loses some EXTREMELY critical time here while we wait for the other stuff to leave her body. I cannot express the absolute disgust & anger I am feeling right now over this error, & the thing is, I blame myself because I should've known better, this same error has occurred with 2 other friends over the last year. I barely go into this CVS as it is, now they definitely will never...

Literally every month they're put of stock of my script the day I need it. Literally every single month i have to 2ait to have it filled longwr than 2 days. Here's an idea if you know someone gets script on a specific day every month maybe carry the meds regularly, not wait u til I request a refill to stock them.. this is such bull, so sick of going without my meds bc pharmacist can't put in orders correctly. Youd think someone getting their script from the same oharmacy for 30 years might actually have their meds stocked. It's not like I can just go somewhere else to get it either without it taking days to get transferred from my doctor. This is seriously so irresponsible of whoever is in charge of making sure they're stocked on stuff. Especially when it's medications someone like me with seizures can actually die when they go without their...