I decided to do the food drive to get A Dollar Cart and the Cartridge Lasted me 2 Days Before the Top of it popped off. So I brought it in, to show everybody, hey, look, it broke, what can we do to fix this? The manager sam refused to come out of his office to personally talk to me and had the buttenders. Tell me that he is refusing to exchange it or do something to make the situation better. So in my mind, I'm a little upset and I stormed out of the shop, and the manager followed me out to my truck and just sat there and gave me an intimidating look the entire time i was in my vehicle. I'm a small girl, a male especially the manager should not be following any of their customers out and making customers feel uncomfortable. Well, I eventually got a hold of Hannah is her name and is one of the big dogs of the company and she was very rude to me on the phone and actually was standing up for the manager. Her words was that there was some miscommunication and that he wanted to come out and help me. If that was the case, then why didn't he come out of his office while I was in the shop to fix it? Why did he stand at his vehicle intimidatively? Looking at me, he could have come up to my truck to say.HeyLet's go back in and fix this! I don't see how he was trying to make the situation better.... Hannah raised her voice at me and told me she's done having this talk and hung up the phone on me, and that is very unprofessional. Especially from coming a big league, so if you're looking for honey sour to potentially fix a problem because of a broken cartridge, they will not do it, nor will the big managers even help out. So they lost all business from me and hopefully others will stop going to them as well. Until they decide, they can change their attitude and be loyal to the customers that have been loyal to them. Very...
Read moreThese jerks evade blocked numbers to use push notification advertising to your SMS.
I must have blocked 30 or more separate numbers trying to advertise Honey Sour over the course of months.
Absolutely unacceptable.
I'll never buy from a company so damned tone deaf in their advertising campaign and I hope the...
Read moreI love this place-its the best I've found so far-very friendly staff, and they actually know their stuff and can help you find what you're looking for. I always have a great experience there!...
Read more