Habitat for Humanity of Northwest Indiana ReStore — Local services in Calumet Township

Today I visited the restore in Griffith indiana, while shopping I felt the urge to go to the restroom, I asked the young man where was the restroom. He told me because of Covid 19 I could not use the restroom. I pleaded with him it was an emergency. So he asked a young lady at the front desk and she told him to tell me no because of Covid 19. Obviously I had to leave as fast as I can. CDC does not say anything about not allowing people to use the restroom. If your doors are open for business, I don't see why a customer can't use the restroom. Besides I have to wash my hands when I am finished. It was only a few customers in the store. I have not had any problems with this store in the past. But, I will let people know these people have no compassion for a older person with an emergency....

DONATORS BEWARE. I had a couch that I was looking to donate. No rips, no damage, no smoke odor, no pet hair, lightly used. I called the establishment to make sure they took such items. The lady on the phone was very pleasant, and informed me that they would take the item. I loaded up the couch and drove down there. As I pulled in, two men were in the process of throwing furniture in the dumpster. Once they were done smashing furniture into the dumpster, they took a look at my couch. One pointed out there was a rip in the couch, which was not true, as it was just a loose thread sticking out. Once I showed him the couch had no rips, he proceeded to say he didn't want the couch and to take it...

Over a year ago I called the store to let them know we had many extra bundles of brand new roofing shingles (still in the packages) from our house project. I thought the store took building materials. I put them on a piece of wood next to the curb for the Restore truck. Later,I saw the shingles still there. I called the contact number & the man was really flippant & said to me, "Oh, we don't take stuff like that." He was a little bit rude as if I had offered him complete junk. He never bothered to tell me he didn't want them. I had to call him. I gave the bundles away on freecycle instead. Won't bother to offer this business...