Henry Bear's Park — Local services in Cambridge

This company does not value the customer. I purchased a train for my sons bday which he ended up not liking (spencer the train). We went back to exchange it for a different train and 2 sales associates both told me that they could not help since I didn't have the original packaging. I shop at this store ALL THE TIME and spend a ton of cash there. I like to support small local businesses. They should know that I can easily go online anytime and purchase the exact same toys for half the price that they are selling them for (Amazon). They should also know that they have so many competitors within a few blocks radius from them and should want to keep as much business as possible. It appalls me to know that they care more about losing a few dollars than to keep a loyal and repeat customer. I thought that small businesses took more pride in being all about customer service and seeing each customer as a PERSON rather than just a number and dollar signs. I am saddened to say that I will no longer be giving them...

This is a review for the children’s earrings only:

Buyer’s beware! These earrings are NOT correctly made. I bought 2 pairs and was gifted 3 pairs— the earrings are not sized correctly to fit any standard earring backs. On 1/2 the pairs, when I removed the rubber stoppers kept on for display purposes, the earring backs that came with the earrings slid right off!! I bought these earrings during a vacation in Cambridge, and I cannot return them as I live in a different state. I was really dissapointed that half of the pairs were completely unusable. The other half do not fit a standard back and the back they come with is quite loose. Of the 5, only one pair survived. A total rip off. I recommend you avoid at...

It's great!!! Legos, playmobil, stuffed animals, books, unique games. Just as nearby Porter Square books survived and thrived as an indie store attuned to neighborhood even w Amazon, Barnes and Noble, so too this wonderfully stocked children's toy+ store has well outlasted the big box toy stores. This location part of a small "chain" of at least 3 other locations in...