Soccerkraze — Local services in Campbell

If you're looking for good customer service this is not the place. Went shopping for some new cleats and wow, I ask if they had a certain cleat for my son I had a picture and name of the cleat. The girl didn't even turn around and said "whatevers on the wall is all we have". Well then... I didn't see them so I asked about a indoor shoe for myself ... they Didn't have my size ... asked if they were able to order? She responded while walking away "we can't just order 1 shoe" . I was the only customer and 1pm .. it's not like they were busy. How do businesses expect to stay in business with this type of...

i buy my soccer equipment from soccer kraze mostly all the time . But after this , i will never come here again. I was looking for some mercurial vapors to try on to see which size would fit me . The arrogant lady told me “ we can’t let you try on cleats if your just going to purchase them online , your not even going to purchase them from us “ with such attitude . this lady has no experience in customer service whatsoever. We are friends with Dora ( manager ) and we have never been treated like this . i suggest nobody to come to this soccer store unless you want to get...

I came looking for cleats, and did end up finding what I was looking for. It would have been nice to see a bit more variety in shoes with both laces and ankle support though. The only real complaint I have is that the customer service wasn't great. The main person helping me was inattentive and sometimes got distracted talking to other staff. He didn't seem super knowledgeable about cleats, or just didn't offer up his knowledge. The items were great, but the staff could be a bit more...