Kroger — Local services in Carrollton

My items did not ring up the correct price. I brought it to the night managers attention and she went above and beyond and helped me resolve the issue. She didn’t just fix the price to what it should be. She explained it to me and there was an error on my app. She showed me the problem, corrected it so it wouldn’t happen again and refunded the money that was over charged. She was very professional, courteous, and very nice! You can tell she does her job well and I really appreciated her making me feel appreciated as a customer and not making me feel stupid or blaming me, even though it was my fault the error happened! Thank you...

20 minutes on phone trying to get medicine refill,all it does is ring ,so I called customer service front desk,n ask them to go ask pharmacy to anwser phone ,they said it wasn't their problem.n hung up on me,so I called back ,they told me if I wanted refill to come to store,n hung up ,so called pharmacy again n never answer again.worst store I ever been too,pharmacy also.now I go to walmart,n guess what pharmacy answers phone ,if u want to get meds ,don't go to kroger carrollton pharmacy, like the women at front desk ,it's not their problem, but mine,maybe I should go ahead n die,rudest people, I've ever tried to get...

So my wife doesn't get to see her mother very much. We all met and stayed at Butler state Park the week before mother's day. We went into Kroger to get flowers for my mother-in-law and AFTER we had paid for them removed the price tags because she was waiting in the truck. The RUDE old nat working at Kroger started questioning why we were removing the tags, again after we had already paid. Not in a polite manner, but an accusatory "what are you doing" after trying to explain she continued her rude behavior. Screw you Krogers, if this is your loss prevention method I hope...