Limited Run Retail — Local services in Cary

This store has the highest level of polish I've ever seen at a game store, with a storefront that rivals even some major shops in Japan when it comes to presentation. The stores layout is clean, easy to navigate, and well-organized, plus the decor is very retro but custom to their brand: with neon signs and a darker, cozy vibe. One of their rear windows has a simple pink tint shade on it that makes one half of the store really cool to browse in. Maybe an unusual thing to notice, bit I dig it.

I know that Limited Run is a fairly large or at least well-known company, so some of it comes as no surprise, but what really caught me off guard was the quality selection of older second-hand games, and fair prices for both those titles and their own self-published ones.

Browsing this store really does feel like going ro the rental store/local game store did as a kid. There are so many new indie titles and re-releases here that you'll almost always come across something that surprises you: and for many collectors that is a valuable and rare feeling.

The staff was professional, knowledgeable, and extremely kind and enthusiastic about games. And the area this shop is in is close to other game-related establishments: with a tabletop gaming tavern and card shop right close-by.

As a newer resident of NC, this shop is one of the reasons I am proud to live in this area, and will be one of the first stops I take my collector friends to when they visit. I hope Limited Run sticks around with a brick-and-mortar pressence, as one day I fear these kinds of shopping experiences are going to be rare...

Pretty cool store for retro games. The staff was friendly and they had a great selection. The pricing for the games I was looking at were about what they're listed as on price charting, there were even some games I saw for the Xbox One console that were only like 2-5 years old and under $2.

There are two suggestions I would make for improving:

1. I was told that games for old consoles such as the N64 are not tested and are sold as is. I feel like this is something that is necessary to avoid selling broken games to customers.

2. The return policy is only 7 days. They will accept returns if the game is broken, however, if you're buying someone a game as a gift and plan on giving it to them more than a week out, it could be risky as games for some of the older consoles are not tested and could be broken.

It would be nice to see this store either test their older consoles games too before putting them on the shelf, or extend their return policy for games that are not tested.

I would recommend checking this place out and I will come back here for future purchases. If you're buying a gift for someone I would suggest asking the staff if the game has been tested especially if you're gifting it more than a week out and you don't have the means to test...

This store seems to always have some issue everytime we visit there. I love the concept of this store but it seems like everytime my family and I come they have some sort of technical issue at hand. One time they had “closed” the store to film a commercial but they had forgot to lock the doors and my daughter was excited to when she seen the inside but they approached us and told us we had to leave bc they were filming. They kicked us out and locked the door afterwards but I wanted to give another chance.

So we came back another time and we they failed to inform us until after we were done shopping that their “servers were down and they couldn’t process transactions” and they didn’t know when it’d be back up. When asked if they could take cash they told us they couldn’t calculate state and county taxes.

After these 2 awful experiences I don’t think me or my family will return and i implore everyone reading this to save yourselves the headache and make online purchases elsewhere because it seems like this business is ready to be open...