Verizon — Local services in Casper

My wife and I had went into AT&T where we were previously, and I got tired of either not getting help or them just out for money. Fast forward to today, we went into Verizon to see how much it would be to switch and all. We were greeted by very knowledgeable and fast Channing at this store and she helped us tremendously! It only took about 2 minutes for her to tell us if we switched, it would be about the same price we paid over at AT&T but with extra devices! We instantly switched and I didn’t have to set up anything! She did it all for us and was very helpful! Mind you it was getting very busy in the store and all of them stayed calm and collected. Best phone store interaction I’ve ever had. If you’re thinking of switching, go talk...

Can’t say enough about the amazing customer service my wife and I received at Cellular Plus Verizon. Wyatt was exceptional. He legitimately worked day and night trying to fix our phone. He spent hours on the phone with tech support, spanning 3 days. He stayed after closing two hours on Saturday night, and was basically forced to leave. All trying to make things right for his customer. I can honestly say, it was the best customer service I have ever received. If you need anything Verizon, go see Wyatt. He is flat out amazing. Also shout out to Levi, and Channing for lending their hand. All amazing people down there. Much...

I want to take this opportunity to say a HUGE thank you to Laurence who stayed long after hours to help me with some number transfers off my account. He called an Assumption of Liability representative and was on the phone with that particular person for an exceedingly long period of time and they were of no help. He then called another representative from Assumption of Liability and had more success, but then was transferred to yet another person in a different department and had to start the entire process over again. Laurence remained professional and went above and beyond the call of duty in helping in this process. The man...