Full Leaf Tea Company — Local services in Central Point

I wish I was writing this review about the actual product. I am writing this review about the customer support from this seller. When I reached to the seller for customer support they keep telling me to wait and be patient. Its has been a couple of weeks since USPS shows as delivered. They completely wipe their hands of the issue, I have asked for a refund and they continue to refuse. I was looking forward to trying this product, but I will not be ordering from them again. I would recommend avoiding this seller if you want to avoid miss-shipments that they take no...

Return Policy is a Scam. If you open a box to see what is inside, I E a Mug. To see if it is damaged, correct color, anything in the box at all, You have now voided their return policy and cannot return it. So they effectively do not have a return policy.

Ordered a Mug, opened the box to see the color, can’t return it, because I opened the Box, even though never used, all in original packaging, etc. Totally deceptive and misleading return policy. By the company interpretation of “opening a Box” you could never...

Love, love, love this tea company! Such a great personalized touch, with a thank you card, follow up email and gratitude for my business. After my first order I’m hooked! Can’t wait to try all the various teas on future orders. Thanks for the wonderful customer service. I feel a great partnership...