Wells Fargo Bank — Local services in Charlotte

My experience there was very emotional and frustrating. The wait time was at least 20 minutes, however, i would not have mind it if i had not seen the banker talking to another banker about what i heard to be, personal problems. The lady went by the name of Leslie. I told her about my situation but she was not of much help at all nor professional. Leslie, had told me she would be with me in a moment and went back to associating with the other banker. Thankfully another banker asked if i needed assistance. Mrs. Naimah Douglas handled the situation with much precision, speed, and profession that i was done in under 20 minutes, which was shorter than my waiting time. Mrs. Douglas was very patient and professional i had almost forgotten about the frustration i had with the previous banker. In the beginning i was upset on how Wells Fargo would hire a person that does not handle their customers with care and importance. Although, after the help of Mrs. Douglas, i was very satisfied with Wells Fargo and am still a...

I opened up new account with a different bank today basically sums it up... This location lost a cash deposit for my rent payment...

When contacting corporate, they concluded no error on their part and now I lost a whole month of rent and basically screwed until I take them to court.

I will be closing everything out once my new bank cards and credit card comes in the mail. Don't even consider doing...

I have always been treated with professional service. Most times entering the bank I am greeted.Appears clean and enough seating while waiting to speak to someone.* I do wish there was more privacy to discuss my banking needs. A small wall with glass just doesn't cover I can hear personal info next to me so I know I...