Harbor House Collective Dispensary Chelsea — Local services in Chelsea

I was one of the first people who started going to Harbor House collective when I first opened yesterday I walked in after not visiting the dispensary since the fall of 2023 to my amazement my favorite strand was still available, so I was very excited to grab a couple of full grams of Alberiño pre-rolls, I decided to wait till I got back home from a long drive approximately seven hours because I happen to be in town so I made sure that I grab two pre-rolls so that I can smoke them in my porch relaxing I really dislike pennypinching specially when it comes to buying a premium product like the Albor pre-rolls at Harbor house is known for why are you guys pinching the full grams? You literally are stealing from your clients the experience of having a full joint I bought two full grams yesterday and I thought I was blind so what I did was I unpeeled the tip and I took pictures of it and I posted it here so you can see how much weed is missing from a full grand pre-roll. This is not OK. This is very disappointing and I hope you guys bring back full grand pre-rolls and stop selling us. These pinched pre-rolls because this is a disgrace. People can’t really say anything about it because they come in these little dark tubes and you can’t see inside and see how short these pre-rolls look but I know the difference because I’ve been going to Harbor House for a long time and I go to all the dispensaries in the area and this is not a full gram. This is more like a little more of like a little bit more than half a gram not OK I was gonna weigh it but it’s not even worth weighing it cause I don’t wanna get more upset very disappointing visit put some respect back on...

So I went there on Wednesday and picked up my order and was offered a lighter and I’m like no thanks the employee says they’re free I say okay why? The employee says we don’t flex with the company anymore so we’re getting rid of their product I say okay and go about my business that night I use it and put it down the flame was still lit and burned thru my comforters then my friend was like why is it hissing and releasing a smell I say I’ll deal with them when I go back I go back today to pick up and I speak to an employee in a whisper voice I say listen those lighters y’all are handing out stay lit and burned through my cover so y’all need to get rid of them he instantly gets defensive states he’s gonna have to check he’s never heard this before I look at him and say I don’t care who you have test what I just told you my experience he then proceeds to ask if he’s the one who offered it to me and I said no actually he then says the cereal In my bag is his favorite I say it’s for my son milk and cereal at 40 doesn’t go well with my stretch marks he states how he likes stretch marks if they’re not excessive I say oh that’s cute so I guess the compliment should outweigh the lack of accountability as well as low-key disrespect this has me contemplating quitting I’m a stand up person and don’t really expect anything less of people I do business with period if the other employee had stated the lighters were faulty I would have said never mind and kept it moving but today let me know spending as much as I have with this establishment is unappreciated oh the lighter is black and has the word “Lifted” on it in...

I gave HH a 3 star only cause the deals they have are amazing sometimes and some of the bud tender are amazing with their customer service. Now the front desk is where I’m always having an issue and if not me someone else. I’ve never been to a dispensary where front desk staff is running out to the parking lot looking in peoples cars. That’s just wild to me! Every dispensary in MA that I’ve been to worry about what’s going on in the building not a parking lot! What’s ever what’s even better is they also think they run the establishment. Denying a frequent customer who in 6 weeks spent $1000. The front desk girl should worry about just checking ids and not trying to make manager decisions. Other than that shout out to the bud tender again for fixing front desk check in awful customer service! Sorry folks I had to fix my rating cause after all my awful experiences I still went there and spent over $3000 . But I will never return to this place again!they won’t receive a penny from me anymore shout out to Vanessa and the store manager for this! The front desk girl Vanessa thinks she runs the building! And the store manager is very uneducated on retail and customer service! Bottom line some of the staff can be alright but the rest of staff sucks they seem miserable! Worried about all the wrong things! Prices are over rated! Hit up CHELSEA BUD get yourself a whole 8th of flower for $12 after tax! Or grab yourself a whole oz for just $72 after tax! Customer service is sooo welcoming! I definitely suggest you visit this place your never go back to harbor house after your...