Yoke's Fresh Market - Cheney — Local services in Cheney

I’ve been going here for years being so close to home . Never a bad experience enjoy all the friendly people up front.. until today I took my daughter who is on wic currently to get whatever she needs. Grant it. My husband and I spend easily a grand a month here. My daughter needs some help while she is going to school. so we are helping her. This checker named Kelsey looked at her like she was such a bother because she didn’t know her pin. It was her first time using it. After rolling her eyes I asked her to suspend it so she can help the others while she figured it out shortly she did and my daughter was very apologetic after Kelsey rang the couple behind her she continued and my daughter finally says after a third time. I’m ready. She tells my daughter to go back In line THEN tells her she owes money when in fact she didn’t she just didn’t want to take the time to explain why and later found out she was wrong. Of course I stepped in and paid. But she made my daughter very uncomfortable. Listen. Everyone needs help one time in their life. My husband and I make over 100k a year and believe in helping others when in need. This young lady needs a clear lesson on customer service. I don’t mind the drive to south...

I like the atmosphere and the remodel really helped make this store look a lot better. We have been shopping at the Indian Trail Yokes for years (just moved out to Cheney this year) and always had good experiences. I must say though, the meat department at this Yokes has employees (I believe one may even be the meat manager, but not 100% sure....) that seriously act as if selling meat to customers is not really their calling in life..... to the point of accusing customers of "hording-meat" (Which I did not even know was a thing) and make it seem like a serious burden just asking questions....... Also, the meat is regularly mismarked with the incorrect type and price. We like the store, but try to avoid the meat department due to the unfriendly encounters we have had with them..........

I was shopping at Yokes when the manager approached me and harassed me about my choice of healthy (bare) feet. First he lied about "health dept rules" which is not true at all. Then when I told him that I belong to a barefoot organization that tracks heath dept. rules he pulled a "private property" excuse. I asked him about the usual store policy of wanting customers to come and spend money but he wasn't interested in customer service. He suggested that I go to the next store down the road.

I shopped there for years when it was called "Trading Company." It was always customer friendly. The new Yokes management really sucks for customers. I was offended and I'm not going back. They told me not to come back anyway. I suggest you don't either.

This business is NOT...