pOpshelf — Local services in Chesapeake

This was my first time coming here and my experience wasn't that great. Before the store opened, I did an online pick up order for 2 green beaded bracelets, scheduled between 9am-10am. Around 9:30ish, I got an email saying my order is delayed. Ok no problem, I was out running errands anyways. A little after 10 am I got an email saying my order was canceled. No explanation why. I'm a reasonable person, if they didn't have the bracelets like the website said they had, thats understandable. I went into the store to see if they had anything else I could purchase. I go in, I was greeted with smiles. It wasn't busy in the store. I found the very bracelets I ordered online but my order was canceled?? I'm not sure what that was about, but I purchased my...

I have never seen this particular store brand before so I went in with wide open expectations. I did like the vibe and I encountered staff who asked if I needed to any help, which was nice. I found the merchandise to be different from what I typically see in places like the Home Goods store or TJ Maxx, yet sort of the same vibe. I did like it and would go again. Oh and I found their party supply section to be pretty robust, which was cool. See the attached photos. I took a star away because it's not the highest quality of merchandise and I wasn't really super surprised by anything I saw, meaning it became fairly predictable as I went from...

Don’t place an order online. I placed an order for pickup today between 2-3 pm. I received an email saying the order was ready. I get to the store and the manager tells me “oh, we couldn’t fill your order, you ordered too much”. My first question was, why didn’t anyone give me a call? I was on a time crunch for my sisters bday. He was very nonchalant with no excuse. Needless to say, I did not get my order and had to settle for something quick. Very...