7-Eleven — Local services in Chino Hills

Stopped by this 7/11 to pump gasoline. Used my Credit Card at the pump on Sunday the 13th of November. A few days later, I received a push notification from Capital One about a $200.80 charge from ‘VIATOR EU MXN LONDON GBR’. Contacted Capital One fraud department right away and they verified that my credit card information was used on the website ‘Booking dot com’ to purchase travel tickets. I informed Capital One that I purchase directly from vendors and do not use 3rd party services due to the head aches if there are any issues. And that I had no plans of traveling anytime soon.

Capital One flagged the fraudulent charge and I informed them that the only place I recently visited was this 7/11 to pump gas.

Capital One is still investigating, so I would advise anyone who uses this gasoline station to avoid paying at the pump and to use a credit card when paying. Do not use a debit or bank card. If they steal your PIN they can drain your account and it would be very difficult to recover because of the way a PIN works. Credit Cards have better fraud...

I love using the 711 rewards points system but I stopped by this 711 and was going to buy the big bag of powered donuts and they had a sign saying they were 3$ if you were a rewards customer that I am . So I go to pay and they say the computer isn’t working so either I buy full price or leave .. staff was rude didn’t offer any suggestions just buy full price or leave .. I go to 711 almost 2 times a day my favorite Convenient for to go to and to get treated like that was a shocker the worst customer service I’ve ever experienced from any 711 I been to .. going to...

There were two cashiers present, but they were both engaged in a lengthy conversation, completely ignoring customers. As a result, both myself and another customer were forced to use the self-checkout machine. This is a significant decline in service quality. In the past, the service at this location has always been excellent, which is why I've been a regular customer. However, this recent experience was very poor, and it's clear that customer service is no longer a priority for...