Bargain City Superstore Chippewa Falls — Local services in Chippewa Falls

BUYER BEWARE! (Long review but worth your time!)

We ordered a couch and loveseat from Bargain City on 10/13/20 and were told it would arrive in 6 weeks. When that date arrived we called and were told it would arrive sometime in January. In January we were told it would arrive March 15th. The week after this I was told that the loveseat had arrived in December and they had tried to call us but didn’t wait for the voicemail so they didn’t leave a message. They never bothered to call us again. The final straw was when were told it would arrive March 19th so we sold the sectional we had and you guessed it, no furniture! Two days later my hubby called and raised havoc with the assistant manager and said he wanted to speak to the owner. The owner didn’t call back but the assistant manager said we would get free delivery because it had been over 5 months since we ordered the furniture. When we said we wanted the loveseat delivered because we had no furniture to sit on, my hubby was told they would only deliver one piece for free so he had to pick up the love seat himself. When the sofa finally arrived on March 26th, we set up delivery and when it was delivered their delivery person didn’t bother to listen to my husband who had told him to come to the front door (he went to the back alley and started unloading the sofa). Hubby went out and told him to bring it to the front door like he had told him and the delivery man took it as far as the bottom of the front steps and said that was as far as he went. Hubby said will it be $10 to deliver it inside and the guy said no, it would be much more than that. I had talked to the jerk the week before and he told me $10 to bring it inside the door to the room it was going in. NEVER again will we order from this company – NO CUSTOMER SERVICE (as others have said), we had to call at least 10 times to find out when the furniture would arrive, could have had one of the pieces 3 months ago, no offer of a refund and now I will have to call Ashley because none of the recliners will close without getting off the sofa/loveseat and getting on the floor...

We've only shopped for furniture here. They have a wide selection and carry Ashley furniture at better prices. We would've continued buying furniture there however they've worn out our patience and it's not worth the discount. We've ordered several furniture pieces over the last couple of years and enjoy the Ashley options. We've also had to reorder pieces several times due to damages to the point where the piece isn't functional or the finish is scratched. We've been told that they don't receive damage product on purpose just because of the discounted prices and that it was all truly accidental during delivery from the warehouse or manufacturing. We had refunds, credits, and had to bring back damages several times. We got to the point of needing to check the product before paying and leaving. Our last item to complete our bedroom set was scratched again. When I went to pick it up the two employees in the back told me that all of them come scratched and just walked away. I was so frustrated that I just brought it home. We've been trying to get this taken care of for over a year and if items continue to come scratched and damaged this was the best it could be. The more we thought about everything we've bought there and the little things that seem off, we've wondered if they truly do get discount furniture that is slightly damaged but don't advertise it. Or if they think they do get regular quality then maybe they really don't get the good pieces from Ashley. Either way, we're done paying the cost for damaged furniture and all the frustration. If you decide to buy and have similar expectations, we highly suggest...

honestly I'm not sure how many of these reviews I actually believed were written by normal people and not paid for or written by the owners I went in to look around today and found most of the prices on things to either be too high or about where I what expect them to be in a normal store. appliance wise the only one refrigerator I can find that was all together and one piece nothing missing and claim to work was well over $1,000 the rest that were cheaper had things missing or were dented and scratched horribly.. most of the clothing selection was pretty bear and priced about what I expect for a normal store nothing really bargain about it they didn't have an Invicta watch on sale which sparked my interest for 50 some dollars... But upon further inspection it turned out to be a fakethe only deal I found here that in my mind was actually worth it with some of the sink fixtures and possibly the exercise equipment but even then exercise equipment seem to be slightly overpriced assuming that it's all in one piece and works. I think this place is kind of hit and miss I did see a remote control snowmobile that I thought was kind of cool that I thought about getting for my nephew it was for $60 I later went and looked at Walmart in from the exact...