Busco IGA — Local services in Churubusco

My husband came in to get water a few minuets after close. He was unaware of closing time and walked in heading over to the section for a case of water. A young woman came over to my husband and very rudley told him the store was closed. He apologized and said he didn't realize because the door opened and he just came to get water. She followed with "Why are you still here? Get out, so he left." Neither her or the young guy sitting at the register on the phone bothered to lock the door? That situation could have been handled alot better especially with someone who wasn't arguing with anyone and honostly came for water. My family and I have been going to iga my whole life and have never been treated this way before. It was not proper customer service to speak to someone that way. Nothing wrong with being closed but no need to be nasty and tell someone to get out who would have just left if you had nicely said, "Sorry we are closed we can help you tomorrow." ...

We have always supported local businesses in our town and want to see Busco thrive but we bought a jug of Kuhnerts dairy milk and it was a bad jug of milk. We have previously bought their milk and it has been great so we didn't think too much about 1 curdled milk jug just figured we could exchange it for a good one. The lady in front said we cannot exchange that because it's opened. I exlained I didn't know it was bad until I opened it. She then said it's still good just scoop out the top and the rest will be fine. I politely explained this is not ok and it's definitely bad milk and I would like a new one. She again refused. This highly upset me that they can't stand by their product they sell. We will give all Future business to a different grocery store. I highly advise everyone to...

Egolf's IGA has always been a very nostalgic shopping experience, embodying all of the best of a family-owned grocery. My childhood memories come flooding back as I look at the vintage IGA signs on the wall, and I truly appreciate the size of the store- not a mega-store which exhausts you just going in for a gallon of milk- but just the right size to cover all the basics plus the wonderful cut meat department. And leave us not forget the fantastic bakery! Perfect! Times do change, but I sincerely hope the new owners stay true to IGA, a tradition in the best small...