Glen-Cliff Laundromat — Local services in City of Glen Cove

Been washing at this laundromat for years and never had issues. Clothes washed and dried well even with their new appliances. Though the dryers no longer get as hot as they used to. Unfortunately it took me double the time and money to dry my clothes and even then, some were still damp after 40 minutes and 5 dryers.

Other than the dryers, my experience at this laundromat is always pleasant. The women working there are always kind and always so helpful with my inquiries.

Pick up drop off service isn’t my favorite being that your clothes aren’t ready until two days after but I understand it takes time. I did have an experience where I dropped off specific products to use when washing my clothes, but they were never used yet alone opened. It was annoying but not a big deal to me.

The bathroom is always readily available to customers fully stocked and clean, but sometimes the door is locked so you do have to ask an attendant.

The vending machines don’t always work so I don’t advise that you use them.

Parking can get packed so if you have a space you may not want to be so quick to leave.

Overall a decent laundromat with, unfortunately...

My husband and I had a terrible experience here. They shrunk some of the clothes in the first batch we left for them to do. Then they apologized, promised it would never happen again, and assured us it had never happened before, but still charged us full price. Okay, we thought. Accidents happen, but we decided to try them again, since they're conveniently close to our house. The second time we used their laundry service, 80% of our clothes were shrunken and/or completely misshapen. For a week we tried getting in touch with the owner/manager, but the woman working there always told us he was never there. Finally we got in touch with him and he accused me and my husband of lying and being "frauds." I would recommend avoiding this spot...

The worst costumer service, I called around 8pm asked if they were open a Spanish lady answered the phone and said they close at 10pm around 8:30pm I went to wash my clothes the lady said is close, and she didn’t let me wash my clothes....... and i said can i at list wash my baby’s clothes she said yes but you can’t dry it.... horrible costumer service at list let people know over the phone that you guys close at...