I called to make an appointment for a piercing downsize on a helix and the person who answered the phone seemed very confused by what I was asking for which should have been the first red flag but I figured that usually the person answering the phones isn’t the piercer so it wasn’t a big deal. I was wrong.
I come in and the piercer takes me to the back. She doesn’t even ask how long I’ve had the piercing before she tells me she going to take it out. I tell her that I’ve only had it for 5 weeks and emphasize that I’m not looking for a jewelry change, that I am looking for a bar downsize. She goes to take a look at it and takes it out anyway. This is a huge no for any piercing this new and there is no reason to take the bar out for a downsize OR a jewelry change, for that matter.
At this point she takes out a giant bin of piercing jewelry which is all mixed together in different shapes and forms and, most importantly, not sterile. She then starts comparing my bar length to the length of the ones she has and several of the ones she was comparing it to were visibly not the correct gauge. I really, really hope that this is not the jewelry she is using to pierce people because she had all different bar lengths and gauges mixed together and she couldn’t recognize what was what. Also- like I already said- none of them were sterile.
After a minute or so of her comparing I’m starting to get nervous and ask her to please just put my original jewelry back in. I had to ask more than once before she did it and thank god that by some miracle the hole didnt close because by the time she put it back in it had already been 3 or 4 minutes. She then finishes the appointment by suggesting I buy some jewelry off of Amazon and change it myself, still not seeming to understand that I wasn’t getting this because I wanted to change the top- but because I wanted to change the bar length. Also, there is no world in which it is safe to change your own helix jewelry in the first 5 weeks. Even 5 months would be pushing it.
So now I’m back home and my piercing is just as swollen as when I first got it pierced. Not having any knowledge of what a downsize even is means she’s either piercing clients with bars that are too short- which is dangerous and can cause the jewelry to get absorbed- or she is not having them downsize which is terrible for healing. Also, not using sterile, individually packaged bars isn’t safe- and suggesting I buy jewelry frik Amazon, which is very low quality most of the time, makes me question what quality her jewelry is.
She was very nice, and I don’t want to be rude, but the conditions here are...
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