Soho Clothing Exchange — Local services in City of Hornell

My daughter brought over 50 items of clothing and shoes, many of which had never been worn, with a retail value of over $600. She was told that she would get a call within a week after they had looked over her items and chosen what they would purchase. After a week and getting no phone call, she called and left a message. She called again the next day and again her call was never returned. We went down to SoHo Clothing Exchange the next day because she was starting to get worried about being ripped off. Her fears were valid. As she entered the store there was a rack filled with her clothing that had been hung up and priced. Understand at this point that NO ONE had called her, NO ONE had given her the opportunity to see what items they wanted to purchase from her, NO ONE had given her any money or given her the chance to accept an offer to purchase them. Her property was for sale in this store without her permission. This is theft. The owner offered her $40 for the items that she kept and had already started selling. My daughter had no opportunity to even see what items the owner had kept and sold. My daughter was extremely angry at this point and told her she wanted $60 and all the rest of her stuff returned. At this point we should have called the police and filed charges, I wish we had. My daughter walked out of this store shaking in anger at being ripped off with $60 and less than a dozen items the owner did not want. This store kept over 35 items including leather boots and clothing with tags on them. The owner did offer my daughter the opportunity to go around the store and take her things back but what about the things the store had already sold? I do not recommend this store and this review will go on every review...

Can’t say enough great things about our experience with JD at Soho! She is always amazing at pulling outfits together for any occasion. I love the selection at Soho and how much variety there was to choose from. Plus it’s laid out so well, even by color, to narrow down your choices.

My daughter and I had been to the malls and many other stores looking for an outfit she would love for a concert we are going to. It’s hard to find time during the week with my work schedule. When we came in just before closing, JD offered us a PRIVATE, AFTER-HOURS styling event! We came back a bit later and she had TONS of outfits for the concert pulled together for my daughter to try. JD really took the time to choose options she would like and made her feel so comfortable and taken care of. When a teenaged girl is smiling when you walk out of a clothing store, you know you’ve accomplished something!

We ended up buying multiple selections and I got stuff for myself too. So many quality brands, many still NEW with the tags on, to choose from! We had such a great experience. JD even gave us each a hand-written card to thank us for shopping with her. If you are looking for a high-quality, personalized shopping experience, you NEED to check out Soho! You won’t be...

SELLERS BEWARE!!!!!!!!!!!!!!!!

I brought 4 bags of clothes in the this establishment about a week ago. When I walked in the lady at the desk told me she could price me but she was busy and I could leave them there and I would be contacted the next day. 3 days later I called and I was told the owner would call back. Another 2 days later I hadn't heard back STILL so I drive to the store to find my clothes hanging on the racks. I had brought in around 30 articles of clothing, I was told they were going to offer me $40... I was told I could take the money or go find my clothing on the racks and take it back... I don't understand why no one contacted me even after they admitted they knew they contacted someone else for my bundle.

I would not recommend selling here. I will also not return here to shop which is disappointing because when I dropped off my clothes here it seemed like...