Wedekind Motors — Local services in City of Schenectady

My initial review follows; it is now several years later. I have since bought a second car from Wedekind Motors, and I continue to feel as if I am "family".

I am more convinced than ever that it is the ongoing attention that is important.

The second car -- a bit more staid, a 4-door Kia sedan -- was pretty when I bought it, and a good buy. But One Of Those Things: A critter got into a place with wires and messed with it, and this in turn caused the transmission to Do Strange Things. I gave it over to Wedekind, expecting a rebuilt trani. Surprise: The service dept went shopping, found a used, not rebuilt, transmission that was cheaper -- and with a longer warranty. Interestingly, the replacement transmission is smoother and so on than was the original.

Then this winter, I had an encounter with a guard rail at a highway exit designed to encourage the automobile repair industry (Schenectady has some real lulus in that category). Wedekind's collision repair department effectively rebuilt the left side of my car -- not just body work, but the front steering and so on. The car came back to me looking better than when I first got it. Sheer artistry.

Would I shop elsewhere? Of course. But would I buy

We would offer many more stars if available. I could not of been more blessed than to stumble into Wedekind. We had traveled from out of state to pick up a new family car from a buy here pay here (absolutele auto credit) available down the road from Wedekind.. We arrived on time after a 4 hour car trip with 2 small children over night and everything was awful. No one was at the dealership, was messaged 15 minutes after our appointment was suppose to start to let us know she has not disclosed a piece of information about the van and regardless it was a mega fail where we never even met the lady we drove for. At a loss, having to return our rental a hour away from home that night, we sold our car and was at a complete loss. THIS IS WHEN we walked in to Wedekind with a small cash downpayment (we personally 1200 with bad credit and a million hoops to jump being new to the area, small kids make work not as consistent and everyday families struggle) and left with a brand new 2017 with only 30,000 miles. A dream come true when you spent 2 years breaking down and spening hundreds a month to keep the 04 trailblazer alive with over 150,000 miles. We spent 6 hours with the whole team but a special 6 hours with Arthur, Ron and James. We were greeted with all smiles and that NEVER changed no matter what curve balls we tossed their way. I was hopeless and that was not a option for them. Not only are you supporting a local family by stopping in to talk to them but your respecting yourself knowing you WILL BE taken care of with well over a 100% positivity on that. It was more than just us though. 6 hours of watching daily customer flow and 6 hours I witnessed ONLY HAPPY CUSTOMERS AND STAFF. We had people who were there for their own reasons playing peek a boo with our babies, offering up the tv so everyone can listen to cartoons, and just completey content and happy. We will forever travel no matter how far to be with Wedekind Motors and certainly reccomend them to the world. There will never be a thank you large enough to explain what this dealership did for us THAT NO OTHER DEALERSHIP IN VT, NH, ME OR NY could of ever done.... my very first brand new car and so excited for the ones I will have in the future with Wedekind. Once again a million thanks to each and every one of the workers for getting us home and happy. Vermont never felt so good with AWD for a price thats realistic. 😀😁 truly look forward to coming back even if it is to just drop...

This is a story that must be read. I purchased a pristine 2001 Toyota Celica GT with 96,000 miles from Wedekind Motors a few months ago. Dealer preparation was excellent, new tires, brakes, battery and full service. The purchase price was more than fair.

After driving just 600 miles the engine which ran fine otherwise, burned a quart of oil. I notified the service manager, Kevin, and he assured me they will figure out what was wrong and correct the problem.

The problem was traced to carbon build up in the ring grooves and blocked oil passages just below them. As it turns out this problem is inherent on almost all 2000-02 Celica GT’s and was later corrected by a design change that incorporated larger and a greater number of oil passages beginning with the 2003 model year.

Wedekind contacted the pre-owned vehicle protection company that provided a limited engine warranty on my behalf. Having personally dealt with companies such as this in the past, I can assure you that squeezing money out of them is no small accomplishment. They filed a claim and after several phone calls obtained the maximum payout.

We discussed my options; rebuild the existing motor, purchase a used motor or purchase a factory rebuilt motor with a three year 100,000 mile warranty. Kevin didn’t have to try very hard to convince me that a factory rebuilt engine was the way to go, especially after explaining how they planned to help cover the cost.

This was uncharted territory for me, who ever heard of a used car dealership operating with such integrity?

Their proposal was to purchase a $3,700 factory rebuilt engine, the cost of which to be split between the warranty company, myself and Wedekind. And to sweeten the deal, they would install the engine free of charge.

Now my pristine Celica GT runs as good as it looks and I couldn’t be more pleased. If I purchased the car anywhere else, I would have been on the hook for the entire repair bill.

I give Wedekind Motors my highest possible recommendation.

Regards, Bruce...