Debs Unlimited Sam's Wireless — Local services in City of Syracuse

Do not trust this place with your business. I brought them my iPhone to repair a crack, and when I picked it up all my photos were open and had obviously been perused. On top of that, the repair they made was uneven and I ended up having to go to another shop to fix the shotty work. I’d sooner buy a new phone before I ever trust this joint. Note: You can’t just write off unhappy customers feedback as “competition”. The only competition you have is that of your poor customer service and neglect to improve on the broken service you provide...

I went to get a phone, I asked for a new phone, i got and Samsung s7 edge new. I waited around 2 hours to get my phone. After 3 visits with "I will have it ready for you" speech. After 2 hours att blocked my phone. Next day morning I called att. The phone was reported. Yes, lost or stolen (brand new). My phone number was reported as fraud suspect. And I spent 3 hour with a Best Buy tech who solved all my issues with the phone, the line, and att. Don't do business...

I ordered my phone and said it would come wednesday. Come Wednesday its supposedly at another store. I was told i will recieve it Thursday morning. Come Thursday morning i am told wait until after my neice gets out of school. Now it has to be unlocked and he cant get it unlocked. So come tomorrow if they do not have it i am getting my money back. THEY ARE TERRIBLE! They also dont pick up...