Patrick Day Jewelers — Local services in Clearwater

I would leave a zero star review if this would be possible. Nothing but lies and excuses for not doing the job I asked (stringing a pearl necklace). And then blaming it all on me. Extremely unhappy with their service., And on top rude. I brought in the necklace June 1st. The owner said he was going to call with a more accurate estimate. I waited until the 16th to call him since I had not heard back from him. Excuses that he couldn't call me because they were extremely busy with father's day and such. Really? Not 5 minutes for a phone call for a customer that was going to pay for a service. Then further excuses on how the necklace wasn't going to look good and be straight because of the knotting in between the smaller pearls. I Oked to do the job exactly as the original. Two days later I got a message that I could pick up my necklace only to find out that nothing had been done. And that is when he started lying and blaming it on me with all sorts of justifications and lies. Basically he was upset that I had called 2 days prior quite upset because he had not kept his word and never called me with the price, so being a "macho" hurt in his manly ego, he decided not to get the job done. I don't even believe that he ever contacted the business he said would have done the job. A liar, rude, bad customer service, irresponsible. I would never recommend...

Sent my rings in for repair of cracks in the ring band as well as loose stone setting. They had it for two weeks. after seven days of wear, I noticed that the same stones were yet loose again, and this time the entire ring was bent across the top due to failed housing. When I returned to the store and requested repair, Mr. day jumped on the defensive and is refusing my service even though I provided the original receipt. Totally rude, disrespectful, and distasteful to a paying customer. I just wanted my jewelry fixed. This all goes back to making sure you’re providing great service. If you have a person bringing in merchandise for repair. It is your duty to fully inspect for any damage and then make the necessary adjustments. He acted like I wanted it fixed for free. I have been purchasing jewelry from here for the last two years. I called the police he literally had me trespassed. I didn’t do anything wrong to these people. If I was white, he would’ve...

I've come here multiple times and have been pleased every visit. I bought a necklace for my girlfriend, a yellow gold heart with a matching white gold heard attached to the other via a pivoting post. This eventually broke, and I took it here.

Patrick and I discussed ways to repair it, and I eventually decided to have him give a go at linking the two hearts together, like chain links. Two days later the work was done. He split one heart to connect them and then molded it back together, leaving literally no visible markings of the cut at all. The necklace is far more attractive now, thanks to his work!

I won't mention price, but it was very reasonable for the exceptional custom work. He even replaced one of the diamonds in the necklace that I hadn't spotted was missing for no extra charge (small diamond). This is an upstanding, quality business. Don't hesitate one bit...