KeyBank — Local services in Cleveland

I just left the bank, frustrated by the way the agent was behaving. The agent left his office for another room, then he came back, I wanted to go in his office, then he told me not to enter, then he sat in front of his computer. I spent 10 more minutes without having any word from him. I can understand if he had something to do, but it’s not costly for him to let me know what’s going on. I was sadly surprised by the way he handled this situation, hopefully...

Hey corporate, give these guys a raise. From top to bottom the entire staff are professional, always smiling. They make you just wanna skip the ATM and go in for transactions . Always leave smiling even if things don’t go my way, been banking with these guys for over 30 years and wouldn’t have it no different. I hope the entire staff...

They set up my account with the wrong address and the wrong middle initial. When I went in to ask for help sending money through a third party, who told me to talk to the card issuer (key) they repeatedly told me to call the third party, essentially refusing me service. Never use...