Lutheran Metropolitan Ministry — Local services in Cleveland

My family member has a guardian through Luther Metro ministries. Our family has been restricted from seeing my family member, Monday through Friday 9 AM to 5 PM, as soon as she arrived at the nursing facility. The guardian has lied about a granddaughter, accusations against her, showing bias and abuse of power. Restricting family from seeing a person who needs to see people she loves is cruel. They are violating her rights. Doctors appts have been missed and not rescheduled, no response to the family about her health or care...

This is the worst bull ever. All these big cocky, "just got outta jail" ass staff members are complete ass holes. They here us like sheep with no regards.We are people too, you idiots..... They don't even give you a blanket or a wash cloth or soap for your ass. Don't your the building for you either... Don't wanna feed you.... Don't care to help you....this shelter too fried for me. Who runs this?? Because they are obviously never are EVER here...I mean seriously, where are the...

This place is such a blessing to the unfortunate. They help more then people know trying to help these guys out here get a better and back on track life!! They haven't turned anybody down from a meal or warm place to get out this Cleveland cold winter weather!! Thank you to all the local churches that come and give there service to help feed and clothe...