Cliffside Park Imaging — Local services in Cliffside Park

Extremely unprofessional place. I had an MRI done there years ago and had a completely different experience. Earlier this year I contacted them for an MRI. I had an appt which I was told was pending approval from insurance, which I understood. Despite never getting back to me I would get random calls asking me to reschedule the appt and when I would tell them I was waiting for approval- which is what THEY told me- they would say they would get back to me, but never would. I recently called them again to follow up- I am supposedly now NOT in their system and they don't know who I am, although I have a fax confirmation that I provided the MRI referral. I am supposedly now NOT in their system. Today as the last straw I decided to call one more time- before even saying my name, they said they didn't have me in their system. When I said, "can I give you my name first?" the person I spoke to took my name and then put me on hold. No one ever came back to check. I waited on hold for approximately 12 minutes. No one asked me to hold on check, etc. I then called back, only to go straight into voicemail. I called back a third time and said I was put on hold and no one ever came back- and the response was "oh you are so and so right?" (I was left on hold and ultimately hung up) - again she claimed not to have anything. So I give up. I will try another place. Very unprofessional place...

Update on my review, i had a accident and was recommended here by my therapist, asked if i had to pay, said no, i came to this place was told to sign papers and give a good review, the papers i was told to sign said i would be held responsible if the insurance did not want to pay, asked the clerk if this is true they said no i had nothing to worry about, and to just sign it i wont have to pay anything regardless, so i did out of there lie. Had issues with the insurance and this place, now cliffside park imaging sent there bill to a debt collector and bureau of accounts, messed my credit up, and now i am being told if i don’t pay it’ll be sent to a attorney for further action. I have the letters and damage done that shows this, they lied to make me sign a paper saying i will pay if insurance doesn’t. Horrible place and now have a 4500$...

They asked me to change my appointment, so I went at a different time, but I sat in the waiting room alone for more than an hour. Just to make sure, when I asked them when I could take, they were annoyed and told me to wait another 10 minutes.(I'm still waiting here for 1hour and 30mins.) Without any understanding or explanation, they were making noise and laughing. It's none of my business, but I hope they at least do their job. Please don't come here. Front desk peoples are so rude and not...