Normally I love Murdochs! Never have I ever had an issue like I did today! I had gone in there for a few different things and as I was walking up to the counter I decided that I did not need some of my items a packages of seeds and so I set them on a display shelf and proceeded up to the counter to pay for my hoodie and wallet and as I was doing so I'm assuming it was the manager decided to in front of everybody accuse me of stealing and had me empty my pockets out in front of everybody and then proceeded to tell me that if I didn't that the cops would be called and I would be escorted out of there for trespassing or charged with trespassing even though I have never been in trouble there I have never stolen anything from there and I hadn't stolen anything at this moment I told her where the I set the products down. It was more than embarrassing the way it went about and then to be told that even though I didn't do anything wrong that she would still have me removed from there by The Police and charged with something so seeing that this is the only Murdoch's in the area if I need anything from there which will be only if I absolutely have to go there will I go there again as long as she is there I will have somebody else go in for me because that was ridiculous oh and I was followed around the store the whole...
Read moreLess then one star if I could, I took my three-year-old daughter here to look around and kill some time walked around the store for maybe 30 minutes and by the time we left, we were accused of shoplifting and Evan. One of the employees decided he was going to push my three-year-old daughter and I and continue to push us and harass us. The whole situation escalated the employees continue to harass Saying that I had been shoplifting and cops were called. I was arrested. I never got charged with shoplifting because of obviously I didn’t do that and now I am trespassed from the property and they are attempting to press charges on me for them harassing and assaulting my daughter and I. This is the worst shopping store I’ve ever been to the employees all lie and harass make accusations that obviously you’re not true and Mesa county sheriffs office complies with them and tears me away from my three year-old, forcing me to sit in a police car until ultimately I was arrested For self-defense and protecting my daughter, I would suggest you don’t shop here, especially if you have your children with you or if you have a purse...
Read moreEasily the worst customer service I’ve ever received. I’ve worked in customer service (even at a Murdoch’s store elsewhere) for five years and have never given this bad of service even on a hard day. All staff was friendly except the sporting goods counter. Waited 30 minutes for a background check to even get started when I was the only one there at 9 am. I was told they would call me in about 5-20 minutes. Ran errands and returned over an hour later, no call. Had to wait 15 minutes to ask about it while the employee stalked shelves. On a separate occasion: Incredibly, incredibly unprofessional and refused to begin or even check on a background check for my boyfriend half an hour before close. They couldn’t tell us how long it would be, couldn’t get it started, and couldn’t say how many were in the que…. We went to the Murdoch’s in Montrose a different day half an hour before close and they started the background check to see if it would go through without any question. They were professional and even stayed 10 minutes late to make a sale. Clifton should be more...
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