I have been a customer in Atlanta, IL for many years now. I may have been one of the first in my area. Never have I had a bad experience, not once. There have been times it goes down yes, that is going to happen no matter who you chose. The difference though, the problem is always promptly addressed and taken care of, unlike other services available in my area. In fact many times when other services go down over here guess what, I still have internet up and running at my house. Now I do not usually leave reviews, but when I seen some of the reviews that were so negative I had to say something. Try calling an internet provider and getting an answer from a real person who is kind and takes care of everything? You won’t find one. Her name is Connie by the way. I don’t know her personally but you don’t forget when you are treated with top notch customer service 100% of the time. Thank you MR Systems Wireless for being dependable, affordable, and...
Read moreAlways outages. Always goes down at around 10 pm. Called multiple times with no fix. Random outages throughout the day for 3-5 minutes that cause a huge problem to streamers and gamers, and is extremely annoying when it comes to watching a movie. We have ran over on data many times because we would have to switch over to finish a movie or homework. Reliability really isn't existant. Speeds are usually consistent and great until it goes down. Ping sits around 30-100 and sometimes has bounced up to 400 range but very seldom. Do I recommend right now? No. But if they get the reliability up and at least get outages taken...
Read moreWe live in Wapella and the internet is spotty at best. There are times when the internet will be running fine then-nothing. It's terrible when needing to get business done or my daughter needs to do her homework and this seems to be an ongoing issue. We've called several times, but at certain times there's no one there to fix the issue. I know for certain that we are not the only ones in the area who have experienced this issue with this system because I have a friend who dropped them for this very issue. Fix this! (P.S: no the account is not under my name, but it will hopefully not be under the owners name...
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