Starship Enterprises Of Columbus — Local services in Columbus

I travel internationally ALOT & sometimes only carry my passport as form of ID. I went to this starship with a friend & we are well over 18 yrs of age. The clerk asked for our IDs I showed my passport & was told that my passport issued by the FEDERAL government of the United States was not a valid form of ID as opposed to a state issued license. Are you freaking kidding me?? If there was a hierarchy for IDs passport would be considered king; its the most valid form of ID you can possibly obtain! I told the clerk that's the only form of ID I have on me & they still didn't accept it. I was planning on spending about $200-300 there but since denied took our business elsewhere. I called the next day to speak to the manager about the issue & they seemed shocked that the clerk would not accept my passport. The manager had a very feminine sounding voice so I figured they were female. They told me they would pull the tapes & watched what happened. Then a few months later decided to try & go to this place again. I happened to have my state issued license with me so I used that & was allowed to look around. Upon checking out with a $500 purchase I began to ask about their ID policy. I described my last experience & a female employee who wasn't even my cashier jumped in on the conversation. She rudely cut me off & said that a passport is not a valid form of ID. Then proceeded to raise her voice & argue with me, a customer. I was stating facts about how a passport trumphs all other forms of ID. I even explained how the female manager seemed shocked when I called & spoke to her about it the next day. The lady employee who was raising her voice at me then mocked me & said she knows I'm lying because they do not have a female manager. At that point I simply cancelled my purchase & walked out. I will never visit this establishment again, which is their loss because as you can see from above I would have dropped a few hundred on merchandise as a customer. If a business can't even acknowledge a federally issued ID as a valid form of ID then they shouldn't be in business to begin with!!! If looking for a good place to go instead of here try Links off Veterans or Pleasure World. Never had a problem at either one of...

While the staff is nice, they uncomfortably stare at you while you browse somewhat personal items...I understand theft prevention but this is ridiculous. I was looking at personal items in the store with my wife and the employees were staring at us watching every single move we made like a hawk.

Very uncomfortable atmosphere made it rather difficult for us to easily shop for items of this nature. At least watch us with a camera so you can't hear every word we are discussing when it comes to sex toys between two people.

Rather creepy and will not be visiting again while I live...

I just really wanted to take the time to share what a pleasant experience I had at this store and most importantly the woman that helped me was what really made the experience so good. Her name was Athena working what is likely second shift and she was truly a stand out part of my experience. Extremely friendly, very knowledgeable, and truly made me feel welcome and comfortable in the store. I'll definitely return here again if for no other reason than the exceptional service. Thanks again Athena for...