Verizon — Local services in Columbus

Worst customer service i have every dealt with. Starts off with answering the phone, with Hello, lowest voice possible, tell them you cant hear them, not even sure if you got the right number because it wasnt like they introduced them self or the company. She replies with 'OH Better" I asked if they have a product in stock. Clerk turns asked a few question to co-worker then says "We have plus", Not what i asked. There was not a "no sorry we dont" or anything it was We have a plus. I stated to her thatf needed the Ultra , so i guess that would be a NO you dont then? "Well yeah a no then" was the reply i got. This is the 3rd time i have attempted to do business with Columbus Verizon, and each time this type of Customer service....

Elizabeth has been outstanding in the process of helping us get established in the area. She has done literally everything she can to help us get what we need when we need it. She is incredibly helpful, knowledgeable, and friendly. We will be switching from our current service to Verizon as soon as we can. Thank you Elizabeth, we...

They didn't know how to transfer my information from one phone to another. When I found out how I went back and told them and they said oh yeah I was going to try that. 3 days later they called, and said they couldn't find the check we paid for the phone. We called her back and the check had cleared. What kind of rating would...