Crosby's Marketplace — Local services in Concord

This is my current employer so keep this in mind as you read the review.

Crosby's Marketplace could best be summed up as if Whole Foods ran convince stores. They carry a wide selection of everyday staple foods and snacks along with various organic or all natural alternatives/equivalents. Given the location being near the Concord MBTA Commuter Rail station, major highways connecting to Boston, many beloved local small businesses, elderly housing complexes, and large residential neighborhoods it's extremely convenient. That said because it's a smaller store it can't order in large bulk quantities and you're also paying a premium for it's convenience factor, however the extra money, from my experience at this location, tends to go back to the employees in several small but meaningful ways. The produce section is where Crosby's Marketplace falls short. In my opinion the chill and relaxed employee environment has lead to a lack of quality control in produce. It's not uncommon, and even happens in waves, to have a batch of strawberries or something go up that are moldy and in unacceptable condition.

In summary; great place to work, it treats employees well. Very convenient location to shop and recommended if you can afford the premium associated with it. Be vigilant when purchasing produce and you'll have few issues if ever...

There's something wrong with some of the people that work at Crosby's in Concord. If you get one of the young checkers you will get greeted like you would expect at any normal grocery store ("Hello", "Thank you", etc.). However, if you get one of the old folks, one of the 'lifers', you will not get greeted at all. No "hello", no nothing. They will scarcely even make a point to tell you what your total is. You pay and take your stuff and don't even get a "kiss my @ss" in the process. Once, when I was needing something from the deli at five minutes before closing time, the guy told me that the deli was essentially 'closed'. I told him "Well, your front doors are open. That means YOU are open." He reluctantly took my order and prepped what I needed. Also, their prices are higher than anywhere else. I go there only when I have to for one or two items, or when I'm in a hurry. Their selection is limited. It's hard to find exactly what I want. However, one great thing about the store is this guy that bags groceries. His name if David and he's a "specially needs" guy, I think. He is very friendly...

So this place is rediculously expensive. We ran in to see if they carried any alternative soy butter to the "main" retailer who has a huge recall. They still had the recalled product on the shelf. I brought it to thier attention and they did remove it. We are market basket shoppers so the prices were a bit of a sticker shock. The soy butter in question was price at 7.49 for a small jar. Wow. My son wanted to buy Entenmann's mini muffins, which are 2.99 at market basket, here they were 4.99. the loaf of bread we got was a normal price and the baby food was only slightly inflated. The store is showing its age, the once nice wood enclosed register belts are worn and need sanding and staining, they could use...