Nex-Tech Wireless — Local services in Concordia

To say the customer service was poor is an understatement. The two employees couldn’t be bothered to do their jobs or to unplug their cell phones to charge the replacement phone I was purchasing. I spent over and hour in the store waiting for them to “setup” the new phone. They told me it would be another hour so I went back to work. Returned at 5:15p to pick up the phone to find out nothing had been done. They decided it would be after 6p by the time the setup was finished and told me to take the new phone and only phone home to set it up myself. If this option had been presented to me in the first place I wouldn’t have wasted hours waiting on them. Then the next day I find out they need the old phone phone back. Why was this I not told this as they hurried me out the door to do their job for them?? This experience was incredible frustrating and a waste time. I would rather take half a day off work to go to another location than deal with those people again. If you can’t be bothered to do you job then find a...

Came in today and got a new IPhone 15 pro. Mikaela was wonderful and very helpful. She found a plan that works for me at a great price! Took the time to go over everything with me and my options. A++++ I took the phone while she was busy. So she’s just...

Got a new tablet today with my mom, Mikaela did really good at explaining the benefits of the tablet and service plans for the tablet I highly reccomend nex-tech wireless for any phone or tablet or even...