365 Fitness Conway — Local services in Conway

This gym has very dishonest and shady business practices! They have hidden fees and charge your account well above what they say they are charging and when you ask them what the deal is, they lie and say they only charged you for one thing and when you point out they charged you for something else, they start making excuses and point out hidden fees! We joined mid December and at the time, their site DID say that there was no sign up fee, but when we went in to sign up, they said that that was only for the 6 month commitment, not the month to month, but when I confirmed that their site DOES say there is no sign up fee for EVERY plan, they said that we weren't charged the sign up fee and we were only charged the annual membership fee (the hidden fee that they don't tell you about), but when we explained to them that we were charged for BOTH the sign up fee AND the annual fee, they backtracked what they had originally said (that we weren't charged the sign up fee because they have been running that promotion since December....which is when we signed up and saw that the fee was NOT charged for any plan!) and said that we signed up BEFORE the promotional "zero sign up fee" was being offered...Again, this is NOT what was told to us earlier the same day we inquired! We've only been with this gym for 30 days and we've already been charged $222 for their most basic plan which doesn't include child care, sauna, etc. Just the basic gym membership...$222 in ONE MONTH??? Absolutely ridiculous! Save yourself the money and the trouble and go elsewhere! This isn't how you...

The best gym!!! Staff: Very friendly, helpful, will know you by name! Cleanliness: 10/10 staff are always cleaning during staffed hours and I have seen them cleaning outside of those hours and on Holidays. Sanitizer wipes located all throughout the gym as well! Bathrooms are so important to me and I’m consistently impressed with the cleanliness of the bathroom/locker rooms. Equipment: Well taken care of, constantly upgrading as well! My husband is a competitive powerlifter who has everything he needs, and we can work out alongside each other in the same gym! Love that!! Atmosphere: Very welcoming, staff and other members are friendly! Any issues are quickly addressed personally by the owners who work in the gym on a regular basis. I have met so many new friends through the boot camp classes and childcare! It’s great meeting other moms who work out! Pricing: Basic and Premium memberships so you can choose what you pay! Super competitive pricing compared to other gyms who offer similar equipment and extras like tanning, sauna, massage chairs, free classes, etc. Childcare is $10/month/child which is crazy affordable and my kids look forward to our afternoon gym time!

I couldn’t say enough about how great this gym is. You’ll just have to see...

Small and crowded. Cardio room locked up basically when ever there wasn't a class in it. So it's more or less unavailable. They had a good amount of free weights, however that is where the crowded comes into play. Some of the staff were very helpful and inviting ;the majority of the staff were very standoffish and unapproachable. The biggest complaint that I have, is that they advertise month to month contract however when you wish to cancel it it does not matter if you are in the middle of the month you have already paid for at the beginning or near the end; it will charge you for a whole other month are you request to cancel your membership regardless if you want to go another month or not. If so do not inform you of this it is in the fine print of your contract so if you're wanting to go make sure you know a month in advance when you are going to end your membership for you will be...