
Epic Nail Bar has been our go-to whenever we wanted to treat ourselves to mani/pedis, but the last few visits have us rethinking this. Yesterday (12/23/2024) we had appointments to treat ourselves for Christmas and our birthdays; I was getting a pedicure, my daughter was getting a set of nails. When we checked in we asked if we could add an eyebrow wax for my daughter and if by chance we could add a pedicure for her as well. Understandably, they weren't sure if anyone would be available for an add on pedi as they were pretty booked up. Ok...no big deal. They seated us both in pedicure chairs and our techs came in to get started. They didn't have a color even similar to what my daughter wanted for her nails so she opted for a french manicure with almond shaped nails. The tech was really rough and cut her cuticle to the point it was bleeding. A little while later, someone came in and said they had a pedicure tech available if she still wanted the pedicure. Yes, great! The nail tech is starting to cut and shape the nails and asks how she wants them. She tells her not too long with an almond shape. Clearly there was a communication barrier because the end result is awful!! My daughter is so embarrassed by these nails! Moving on to the eyebrow wax...should be simple enough, right? Well, the tech drips wax onto her eyelash extensions and attempts to clean it off using either oil or petroleum jelly...both of which are big no-nos to lash extensions (they deteriorate the glue/adhesive). As for the pedicures, both were just ok. I think mine was a little better than hers and I walked out of there with a smudged nail from where the tech was trying to put my flip flop on my foot, bubbles in the paint job and areas where the paint isn't even. They didn't trim my daughter's toenails at all and the paint job is just sloppy. When we go to check out the gal at the desk asks how everything was. I clearly stated we have had much better service previously and stated our concerns. My daughter is standing off to the side almost in tears and the desk gal has no response...just a blank stare back at me. She tallies up our bill and asks if I want a receipt. I stated we likely won't return to Epic Nail Bar and her...
Read more3.27.24 Update: Tyson did my nails today and he was great! There was a small bubble that he caught and fixed without me having to ask!
4.2.23 Update: ABSOLUTELY LOVE my spring nails that Kevin rocked out today (pastels w/some French tip and some full dip!) 💜 He’s always great conversation as well. It’s a blessing every month when I get to go to Epic for our appointment!
Update: Kevin BLOWS me away with his abilities! I love that I can take ideas in and he brings them to life! I really appreciate that he listens to me and cuts my nails short like I ask! I also appreciate that he covers my entire nail without me asking!! We always have great conversation too, and add the my Netflix watchlist. I truly enjoy Epic and the quality they offer! I look forward to my monthly appointments.
Update: This is the first and only place I have stuck with for going on 2 years! They are so personable and talented! I look forward to seeing them all each month and working with Tina to come up with an amazing nail design. She blows me away each time! They are the first people I’ve never had to point out a spot on my nail that wasn’t covered! You’re in good hands at Epic!
I have finally found my nail place! I’ve been there like clockwork the past 2 months and I’ve never been consistent with nails before. Everyone is incredibly friendly and professional! Jonny and I have had great conversations both times, which makes the experience really enjoyable. I added a mani this time and had the pleasure of meeting Nathan. We also had a great convo, and I left with fabulous nails and great dinner suggestions. I’m already looking forward to next months appointment. Their cleanliness is unlike any other. They have a lab where they sanitize their utensils using dental grade standards. The place is very well kept and they sanitize the chairs between uses. The “menu” has plenty of options to choose from for all budgets, and they have an extensive drink menu to enjoy while...
Read moreTina did a wonderful job on my nails very neat and detailed I was really pleased.
Very pleased.. Love Tina my nail tech always does a great job! I love when the owner really cares about the clients. Great place to go!!
Helen did my pedicure she is very friendly and does a great job. Tina always does a great job.
Always satisfied..
Helene, is always friendly and does a great job. Thank you
Very Satisfied with Tina always does great work😊
Always very satisfied when I leave Epic. Helen is very good and personable 😊
Very happy everything.. 1 suggestion- new fall colors please
As always very satisfied 👍🏻
Always happy with the end result. Tina does a great job 😊
Always very satisfied when Tina does my nails
Always satisfied with Tina and Diane
Had a my nails done today with Tina she surprised me with a design on my ring finger and I was very happy 😊
Very happy with Tina and Diane
Had a great pedicure by Diane
Had my nails done by Tina and was very satisfied. Tina never disappoints.
Had a pedicure done by Diane and was very happy. 😊
Tina is my nail tech and does a great job.😊
Had a pedicure done by Helen and was very pleased 😊
Very pleased today as always . One thing I would love to see some new fall colors.😊
As always very happy and appreciative of the young lady at front desk and the owner..Thank you!
Had Diane give me a pedicure and she did wonderful job. Thank you!😊
Very happy. Tina did a great job as always. Thank you for getting new colors.😊
Merry Christmas!
Happy New Year! Very Happy and satisfied with Tina my nail tech 😊
Very Happy with my nails..
Got a pedicure with Diane and was happy with end results
👍🏻
I had pedicure done by Diane and was...
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