Metro Pawn & Loan — Local services in Council Bluffs

PLEASE READ!!! Not only did they give me a fair loan, I blew a tire on their parking lot. They helped me for an hour. They had the tools to help (jack, drill), which I didn't have. My donut had a hole in it too. They put air in it and guided me where to go to get it fixed. Always friendly, but this time, they went above and beyond for sure. I would've been screwed for sure. They have a new customer for life. Thanks so much guys!

UPDATE 7 MONTHS LATER: I had yet another great experience going to Metro Pawn. I bought a weed whacker as a Christmas gift in December. We didn't test it out at the time of purchase because I trust Dave, and he told me to bring it back if it didn't work. Recently I tried to use it for the first time and it didn't work. It was my fault, not realizing that I needed the 2-cycle mixed with gasoline. I brought it in and Dave pointed out my mistake. He used his own gas/oil to unclog the oil I already worked into the engine and he got it to work. Dave and his guys are so helpful and are always willing to help me out....

I have personally been going to Metro Pawn for years now and I have found them to always be more then fair and giving me more then any pawn shop I've went to in the Omaha, Council Bluffs area and I'm 61 and went to almost every pawn in the area over the years and for me I won't go to the others ever again because my experience with them has never been a satisfying or fair pricing of my valuables. Dave and his team have always made me feel like my things are as important to them as they are to me. Thanks Dave and thanks to your team for always being top notch and making me feel like one of your best customers. I appreciate it. Sincerely Susan Kephart. ...

Absolutely Great Service I just moved here from Louisiana and had my credit cards locked up and I needed to pay a bill like in 30 minutes and the only thing I could think of was pawn my jewelry so I goggled pawnshops around me and a list showed up and I looked at metro pawn and loan and said I’ll give them a call to see because I’m new to the area and dust know what I needed to bring to pawn my jewelry anyhow the guy who answered the phone was super super nice so I drive there and what a great pic they where great the owner even gave me a little more for my jewelry because I told him I needed to pay a bill...great guys there truly good people thanks for the help. ...