Sonya's Clothing — Local services in Cranston

Robin and Francesca are good, but Hailey (assistant manager) and Sonya (owner) are out for the store, not the customer. Charged us 20.00 restocking fee for switching a dress within a week even of it being on layaway l. The store is STILL making money it was a change. They almost made my daughter keep the original dress. You the customer choose what to buy. Then the dress we switched had beading missing one associate said no problem bring it in. Of course Hailey sorry we can’t fix it! Smh beware. When shopping here. Some of their policies are bull sh%! You should make customer happy. These things are not asking for much at all.🤷🏽‍♀️🙄 Nice way to deflect blame the customer it’s not about some people can’t be satisfied its about the poor policies that you have so you can benefit and make money, not my negativity. You were the most negative of all the employees Hailey. We have a right to post our...

If I could put zero stars, I would. My mother-in-law has been here multiple times to get my sister-in-law dresses, and they always had a great experience. But today, 3/21/25, my mother-in-law goes in to find a dress for my sister-in-law that she loves. This old lady who looked about 60 with black hair told my sister in law who's in highschool she was gonna order the dress, then looked at both of them dead in the eyes and said, but you can't return the dress after you buy it. Mind you, we have bought many beautiful dresses here but will never be coming back after this experience. The woman was extremely rude and looked frustrated she was clearly in the wrong profession. We will order my sister-in-law a dress somewhere else and never return. There are plenty of other places that sell beautiful dresses where you will be treated with respect and not profiled on your RACE or the...

I just want to say, I was there last week and the week before choosing a dress for my daughter.. We had to send the dress to repair and were worried about a little stain. If it wasn’t for the amazing way that Carmen and Sonya took care of us. How Carmen went out of her way to come back and open the store after closing hrs for us. How she with all her patience fixed the dress material. How beautiful and sweet she treated us, I don’t know what we would’ve done because that had to be the dress. They took care of it for us and on top gave us a good discount! My daughter is happy and so am I. Thank you Carmen for being amazing and so professional 🌹🌹The variety of beautiful dresses that you guys have I couldn’t find anywhere else. We’re definitely coming back for our...