Cricket Wireless Authorized Retailer — Local services in Cuyahoga Falls

If it wasn't for the manager Mel going above and beyond to help a complete stranger like me (who wasn't even a customer), I'd still be stuck in the Little Caesars parking lot with my car keys, wallet and cell phone locked in my car waiting for family to show up.

Mel went above and beyond to help me find and call not one but TWO different locksmiths that were willing to come to me in order to help me get home. Didn't ask for accolades, recognition or money. Didn't try to sell me anything or push me out the door when I asked for help. He's a real one for sure.

People like him are EXTREMELY RARE. I hope he isn't taken for granted by both customers or corporate because these days everyone is out for themselves. I truly appreciate the help and wish him the best...

Walked in the Cricket store on State Road with my own phone and i needed it 2 work 4 my Cricket account and my own sims card because its a Metro Pcs phone and the gentleman behind the counter said he could fix the problem 4 me for $10.00. He fixed the problem 4 me but when i pulled out my bank card and he told me never mind about the charge. I just thought it was kinda crazy that he first said he would charge me but when i pulled out my bank card he changed his mind! Im not sure if he was wanting 2 charge me $10.00 in cash and keep the money. But since i pulled out my card and he would really have 2 actually "charge" me on the machine. Just a curious customer. Have a...

I came to Cricket with a phone so damaged there was little assurance I could even transfer data. Not only did Tom and Marshall work.....HOURS to make sure all my data and info were transferred, they were patient and understanding. They made sure I received the best price and phone for my limited budget. I would recommend them for anyone in the market or someone just needing assistance. I want to thank both gentlemen for going well beyond the call. They truly went the...