DXL Big + Tall — Local services in Danbury

Michael at the Danbury store was the most knowledgeable and attentive salesman we've ever had the pleasure to work with. He measured my husband and brought out several jackets, shirts and pants combinations that were spot on. He never pressured us, gave us enough room to look at all the options in the store and we walked out happy with two jackets, a shirt and a nice pair of dress pants. He coordinated a whole look and made it so easy. Exactly what you want a style salesman to do for an adverse shopping man. My husband looks great. This is the only place to shop for a big and tall man - no more hunting for the one jacket that might fit, no more trying to get an associate to give you the time of day just to right an order. Truly a new experience for oft times...

I would like to share a review of our experience at this DXL store. Initially, we visited the store closest to our house, but unfortunately, it did not meet our expectations. However, the next day, we decided to try a different location further away, and we were pleasantly surprised. Mike, one of the staff members, was incredibly welcoming and provided us with the best shopping experience. We were so satisfied with our visit that we ended up making a purchase from this store, and we are even willing to travel 45 minutes to shop here...

Staff is not helpful. Not knowledgable and ignores the customer. What happened to wonderful helpful Manager. This store is a waste of time. Ordering on line is better than the the staff in this store. The prices are insane. The lack of knowledgeable management is more insane. I'll look elsewhere for my clothing needs. The New Store Manager lacks the knowledge to help the specialty customer. What happened to casual male? Ok this is the new DXL....