I lived here for two years, taking over a spot in an apartment from people who been there for at least another year. Jessica has been a very professional and honest property manager. I could always trust that our issues would be handled fairly and promptly. During the several years (in total) we leased here several roommate swaps occurred and they were all handled quickly.
The building is a little old but it is very well taken care of. Maintenance always responded to our requests promptly and in particular they were really good at keeping our appliances up to date. When something was wrong they’d always replace it. During my time here they also redid the parking lot and the exterior paneling on some of the buildings. Maintenance is planned for and communicated to us well so we could be prepared.
The rent is fair and increases modest. Transit access here is good - the P/Q, K, and D lines run by here as well as the 230 Sacramento Express. It’s also right next to Westlake Plaza which includes Mercado Davis, an extremely valuable resource for picking up food and snacks. Lamppost Pizza, Fluffy Donuts, and T-Kumi are all great too. The area is really clean and quiet. The bike path access is great too but I found it just a little far from campus for my tastes.
There’s only one really small nitpick I have which is I wish the windows could be upgraded to double pane for energy savings and insulation! But otherwise, I really enjoyed...
Read moreWriting this review on move out day. I’ve lived here two years, and my brother 3 years.
Cannot say enough about how kind, considerate and timely management and maintenance have been the entire time. If I have an issue, maintenance is there same day. I always forget his name, but the maintenance manager who I’ve dealt with is amazing. He explains the issues in a way that make sense, and will often fix things we didn’t even realize were broken. Like the caulking on my toilet needed to be redone, he was there the same day and also noticed that my bathroom door was slightly askew, so he fixed that too.
As for management, Jessica is kind and patient and works WAY too hard. Girl will answer my emails after business hours and I appreciate the devotion. She is adept at problem solving, and has always gone the extra mile for us as tenants.
I cannot stress this enough. Every apartment / house I live in from now on will be working against my experience here at the grove. My fear is that I’ll never experience such an on-hand, communicative team as what’s here at The Grove. I might be talking myself into moving back in next year lmao I definitely feel like I took them for granted. Thank you guys for providing such an...
Read moreI lived there for a couple years, and I loved it, but I don’t really trust the management because they always would try to make you regret being there. Once you want to move out, they become aggressive and unhelpful. Don’t trust them, and don’t take their word, because they will never be honest. Their initial statements contradicted what my replacement tenants were later told. I did sublease my apartment for others, and the manager said the renewal lease raise would be something like 4-5%, but when the new tenants tried to get it done, they were told to renew for more than 10% of the last rate. This drastic difference was never explained, adding to the frustration and feeling of being misled.
Update: Feb 19th, 2024 The management are trying to hide my review in google maps but that won’t happen and would prove what I did write about...
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