Madden's Ace Hardware 2 — Local services in Daytona Beach Shores

went into this store to purchase at least $100 worth of merchandise. I saw an ad directly above the item i wanted. it said $26.99 on sale for $19.99 less $6.00 WITH ACE CARD... i presented my card and the merchandise to the cashier and she rings up $26.99 to which i naturally objected and corrected her,,, She calls for assistance and this guy, DON (rude arrogant and obnoxious) informs me that he is not going to honor the $6.00 discount, that the ad expired... I stated you are presently still advertising this discount and that is false advertizing.."too Bad" he said... i let him know what i thought about his behavior and he then sated he would sell the item to me for the $19.99 but will not honor the advertisement of $6.00.... I told them if this is how you operate, lie cheat and steal, i will never do business with ACE hardware at 2580 S Atlantic Ave, Daytona Beach, Florida... I have filed a complaint against this person and store with the Corp Office consumer fraud division...A lady from the corp office (Connie) who made a call to the District manager (Matt) informed them that this is false advertizing and that DON was wrong in making an irrational decision. Matt agreed and also agreed to sell the items at the advertized price and deliver it all to me for free... this doesn't make it right or correct for Don to behave like a person with a grudge and insult customers for a big whopping $6.00.., i will give the store one more chance because Matt made it right, but i will not deal...

will never shop here again... after frequenting this location for over a year and a half making countless purchases week end and week out I wanted to return something and the girl at the counter called the manger over and he looked at the product i wanted to return and he said he couldn't do anything for me because he couldn't resell it.

the product in question was a $30 or so can of automotive ac booster for my wife's car. It was not compatible for her car.

the manger made me feel is if i was trying to pull a fast one like I was someone begging for money

before this " purchase " I had probably spent any where between $500 - $600 in this store on things like work gloves, yard tools, lawn treatments, insect control, nuts bolts, touch up paint, even had keys cut.

well i hope that this so called manager see's this because I will be taking my home improvement...

I’ve been going to this Ace hardware store for the last five years, while working on my partner’s 100 year old house here at Daytona Beach side. The staff at the store are absolutely unbelievable, super helpful and always willing to help you get the bits and pieces, tools or whatever else you need for your project. They are my go-to hardware store without a doubt, and yesterday while in the store I found the ultimate tool that I need to clean up a lot of the “stuff” that I encounter not only in my house, but in life in general. Trust Ace to come up with everything to get the job done 😀 And why didn’t I think of this?? 😆 Thanks guys, you made my day,...