Cracker Jax — Local services in DeKalb Township

Tons of items to see in here, a mix of vintage and new...however...did not like jewelry all being in cases, cant tell what is clip on and whats not, i get it, its for anti-shoplifting, but its nice to actually be able to see things. Also there is literally so many things in here, that it gets a big overwhelming. I felt a bit faint, and this coming from a girl who regularly thrifts. the place is PACKED! A good thing and a bad thing, but i felt that it was maybe a bit too chock-full and it was hard to view all the inventory. Because of the clutter i could not see price tags on many items, and it was frustrating to keep having to ask the salesgirl for help, i am a bit more of an independent-browser. that being said, i walked away with some nice earrings a skirt and a decorative basket. There are loads of nice things in here but it does take a LOT of looking through, reserve yourself at least an hour but you may need more! Prices are a bit high... I paid $16 for vintage earrings (probably from the 1980s) that are fake gold...and that was on sale. But you can find some good stuff in the clearance sections for a more reasonable price.

overall 4 stars, 1 taken away for the amount of clutter which made it...

This has been my favorite store since I was twelve. It's such a fabulous place with so many neat items. I ONLY buy my incense there because they have loose sticks which means I can pick a selection. Their rocks and gems are so pretty, and I love getting the stone animals. The workers are all so lovely, and they're willing to wrap up gifts all nice, and made my family friend very happy when I gave him his gift. You'll find something for anybody really. ..... Now, that being said, this place is not accessible. At all. First off, it's up a step, which isn't their fault. But the inside is very cozy and close together, so if you're fat and use a cane like me, it's a problem getting around without knocking into stuff. I love the aesthetic of maximalism and cozy and close quarters but the anxiety runs through me every time I try to get around the tables, especially when other people are in the way. I'm pretty sure anyone with a walker or wheelchair would have a pretty rough time getting around. Again, I LOVE this place, I think it's amazing and magical and I'd love to spend all day and millions of dollars there, but I don't want people to go there and be disappointed by how...

Lauren is truly delightful. Her customer service is exceptional. I had an incident where I had purchased two different rings. One where the stone had been lost and the other had broken, within a month of purchase. Her policy states no returns or exchanges on jewelry so I initially chalked it up to a loss. I felt at least for my own peace of mind I should at least attempt to contact the owner and let her know what had happened. I was beyond impressed with her response. She told me to please come back and pick out two different rings to replace the two that had been damaged. Not only did she hold true to that but she gave me a $20 gift card. She is the definition of good business. Integrity means so much. Support local, and support Cracker Jax....