I have a wedding band that has diamonds down the side. I needed it downsized, pretty small, for how many diamonds are on it. He could not do it because of the equipment needed to put the diamonds, that did fall out, back in. He had sent my ring to another jeweler, and received it back for me..I hate that it took so long. Don't hit a jeweler around Christmas time 🤦🏽♀️ noted lol...but it's totally worth it, because it is beautiful and fits amazingly! Thank you guys. I...
Read moreI broke two prongs on my engagement ring. I have an aquamarine stone, so a bit softer stone. Gray's could not fix the prongs because they don't have a laser machine. They have someone in Dallas who does. They shipped my ring for me, had it fixed and had it shipped back to me. It's nice to know I could trust them with my ring. It also got cleaned really well. I was very happy and will continue to bring jewelry into be fixed...
Read moreStaff is very friendly and they provide a quick and easy service. Gave them a beaded garnet bracelet and one Chakra bracelet to have restrung and both were sent off completed and ready for pick up in less than two weeks. Service was also reasonably priced. Will return if others need work and bracelets are still holding up and its been about 2 months since having...
Read more