Metro by T-Mobile — Local services in Denison

In my quest for a reliable and high-performing smartphone, I recently purchased the impressive Galaxy A16 5G. This remarkable device, which effortlessly combines modern technology with user-friendly functionality, came bundled with a sturdy screen protector and a stylish phone case, making it not just a phone, but a complete package ready to take on the demands of my daily life. For a mere $60 a month, I secured an unlimited data plan that promises endless connectivity, allowing me to browse, stream, and communicate without worry. I must say, the phone runs like a dream—smooth and responsive, it has quickly become an indispensable companion.

However, in an unfortunate twist of fate, I discovered that I had misplaced my old TYPE-C charger, along with the Android charger that was essential for my beloved mini wireless Bose speaker. Without these vital accessories, my ability to stay connected and enjoy music on the go came to a grinding halt. I found myself in dire need of replacements, so I made the decision to head over to the nearest Metro by T-Mobile shop, where I had originally acquired my new phone.

To my pleasant surprise, the very same gentleman who had assisted me with my phone purchase was present. He recognized me immediately and enthusiastically greeted me, recalling our previous encounter. After brief exchanges filled with camaraderie, I explained my predicament regarding the lost chargers. Without hesitation, he generously offered me not one, but two brand new chargers—one TYPE-C and one Android—sparing me the hassle of further searching or waiting for replacements.

I felt an immense wave of gratitude wash over me, knowing that his kindness had come at just the right moment. It enabled me to get back to charging my devices and fully enjoying my tech once again. Life can change so quickly, but it's the small gestures like this, the camaraderie between customers and salespeople, that truly brighten our days. So, a heartfelt thank you to him for being my savior in that moment; I was so grateful not to have to face a day without charged...

I will never do service or ever go back to this store again because they are nothing but scam artists that come to our country and try to rip off good American citizens I wish I never bought a phone from them they are awful people the company is very very corrupt MetroPCS on Austin avenue Denison Texas are the biggest scam artist in the world. I feel bad for anyone that does business at this location they lie to you constantly over and over and over then you catch them in their lives and they try to deny it as if they don't understand what you're saying there's such a language barrier but yet they look at you like you're crazy because you're catching them in their lives about money and free phones also they're constantly changing the rules as they go I know all the stores aren't the same but a lot of the things that were being told to me made no logical sense then when you question them about it once you catch on to what's going on they act like they don't understand what...

I have been a customer for a year and I have their home Internet... Love the home Internet service and the phone service but when it comes to discussing your bill I can't seem to get a human being nope the automated system does not even allow you to get through to customer service they say you can extend your bill but how it always says I don't qualify nor do I ever qualify for the due date change so what's the point in calling them I am very disappointed I literally just need a 6 day extension but they don't even offer a 6 day extension or pay half then other half in a few days thinking maybe I should just go back to a regular service so if my pay days fall weird I don't go without service sad part is you can't even speak to a person to explain...