Walgreens — Local services in Derby

Their pharmacy is disgusting. If you look behind the counter while you are in the drive thru you can see trash everywhere. It looks completely disorganized and quit frankly it looks dirty and unkempt. I even saw a lady filling a prescription (counting pills) with no gloves on standing at her computer. That is completely unsanitary and for someone who works in what is considered a health care position should know this. Thier are several people who work there yet, prescriptions are never done on time and I always have an extended wait while at the drive thru. My final straw with their pharmacy was again when I saw the lady counting pills with no gloves on and I actually took the time to see how incredibly disorganized and unsanitary their pharmacy looked. That along with employees standing around talking instead of helping customers. I now use DAMM pharmacy across the street from them and their employees are amazing. The pharmacy is extremely clean and I get great...

BEWARE !!!!! Be very careful when filling your prescriptions here !! I was shorted twice class 2 narcotic. The first time I thought maybe , I had accidentally taken too many on a couple of days or maybe dropped some , some how. The 2nd time I was short over 10 pills and know 100% that the shortage came from them. I went back to the pharmacy and asked them to count there stock and see how many they were over , because I was short at least 10 pills. I was basically told , that their count was correct and my story was not believable and that they double check and triple check counts. So I had to suffer for over a week because of a thief that they have amongst their staff. I have switched to derby , drug and am already saving $25 a month on my prescriptions that Walgreens was over charging me on my copay s. Not sure how the same drugs and same insurance can have different copays either. But thank you Walgreens for stealing my prescription for...

I cannot give a negative star for someone that never has anything ready when they say they will. Makes excuses like “I don’t know who you spoke to last time”. When my doctor calls me on a Friday and tells me it is through insurance and should be ready today. I wait until Monday bc I KNOW Walgreens won’t have it done. Then it is run through the wrong insurance bc who knows why we keep OLD insurance in the computer for over two years?? Then you say it will be a couple days, by Thursday it is still not ready! If this was not an EVERY month thing, I wouldn’t take the time to write a review. It’s just horrible. Update: after receiving a text it was ready, I go to get my med and they can’t find it! The one I was just there 30 minutes ago looking for! How on earth can this happen consistently? I know they are busy, but on a consistent basis for 2...