Budget Appliance, LLC — Local services in Des Moines

1/27/25 I was looking for a used gas dryer, but didn't want to spend a lot of money and I just wanted one that would do the job, nothing fancy. My brother did the research for me and found this place with a great selection and with a warranty. I bought a Samsung gas dryer from here. I'm very pleased with the purchase. Good quality product. The lady that works there went ABOVE AND BEYOND to help find the exact product that I wanted. She explained everything in detail and was very friendly and cheerful. When we picked up the dryer it had a leg missing and immediately she went searching for one to fit the dryer I bought. And they also accepted my old dead dryer at no charge. Excellent customer service. I definitely recommend this business to anyone looking for quality used appliances. Thank you for...

They initially told me it would take a few days to fix my oven and they will order the parts. 3 weeks later they told me I had to buy a new part on my own. They never called me to update me during that whole time. I ended up buying a new range from somewhere else for the same price for the new part. It was a horrible experience and to be out of a range for that long is unacceptable.

No that is not true. You never told me how long the part would take and you never tried to talk us out of it. You initially misdiagnosed our stove with the wrong part. If you would have told us all that we would have went somewhere else and not have wasted our time. It took almost a month. No customer should have to wait that long without the owner following up with them. You never called...

I am so pleased with my experience here.. i bought a washer AND dryer WITH a delivery/installation for only 300$! They work GREAT. Cody was the employee who helped me out and he is super knowledgeable with appliances and fast at delivery/installation. Only two guys run this business and they do an excellent job with super cheap and dependable appliances. I'm not sure how anyone could have anything bad to say about this business.. they stand behind their appliances and are more than willing to help out when your appliances break down.. even AFTER the warranty expires.. good luck finding any other appliance stores...