When we moved into our house 3 years ago we had Big Fish do all our wiring and set up all our TVs. They did an awesome job. We eventually installed a home theater and hooked it into our system and that turned out great. And just recently we remodeled a portion of our basement and added additional TVs and speakers throughout different parts of our remodel with the same great results. We have worked with Jeff throughout each project and he has been amazing to work with. He has always given us a great deal on our projects. I think the most impressive thing about the whole thing is how attentive Jeff has been to us each time. He would call me to let me know where we were with the project multiple times throughout the project and I never had to wonder if my project had been forgotten. (He contacted me! When does anybody extend that courtesy?!) We had some complications that took a lot of time and work to get figured out. Regardless of how busy Big Fish had been in working on other projects, Jeff always found a way to get someone out to our house to work on our project in a timely fashion. The techs that came by were so great throughout as well. Spencer stayed working on our project one night until after 10:30PM (which was fine cause we were all up) just to get as much done as he could because he knew he wasn't going to have time to get back to our project for a while. And Patrick is a tech wizard and made all our complicated issues work out perfectly. Big Fish has the been the best and easiest company to work...
Read moreThese guys are the best of the best. They spent 20 hours in my home fixing everything that everyone else on the planet could not. I mean cable guys, internet guys, geek squad all failed...and these guys came out and resolved it all. They are knowledgeable and have solutions. My internet works now as it should and there are no dead spots throughout the house, speeds are what I am paying for at all pints throughout the house, my theatre system works appropriately with cutting edge tools...and BIG FISH walked me through each level of cost to give me great options for decision making and some options I made through them and some I made through other sources and they installed it for me at an hourly rate. I cannot say enough good things about these guys...professionalism was tip top and communication was effective and on cue. This can be so rare in this day and age and BIG FISH is as good as it gets...cannot say enough good things and I am a straight shooter. Thanks so much guys...I will certainly...
Read moreI've been working with Big Fish Automation for around a year now to assist me in building my home theater and take care of my Control4 system. I cannot say enough good things about Big Fish Automation and (more specifically) working with Patrick. They are super detailed and ALWAYS follow up when I've had a question or asked them to check into something for me which is an enormous plus! Something else that greatly impressed me is that they remember details about you, your system and setup even if you haven't spoken with them in a while which I think shows just how important their clients are to them. I've worked with several other AV companies here in the Salt Lake Valley and there's nothing like Big Fish Automation! I can wholeheartedly recommend Big Fish Automation for any of...
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