Dollar General — Local services in Dublin

I understand things happen such as registers being down and pin pads not working. Today, they only had the self checkout register open. A lady (I'm assuming a manager or one of the managers) helped a couple of people in front of me that needed it. There were probably 6 or 7 people in line total. Then a customer let her know that she could do it herself which is fine. The manager then made a personal phone call and was talking loudly. I could tell some customers in line were getting frustrated. A gentleman asked her politely if the other registers were messed up and she gave a rude answer and went back to her phone call. She wasn't interacting with the customers or anything. Not all but most customers understand when there is an issue and take it pretty well as long as the employees handle the situation appropriately. In my opinion this lady should have apologized and explained the situation to the customers that were waiting or just be a little more friendly in general. And this is the second time I have been to this particular store and she has been on a personal phone call and didn't speak to me at all while checking me out. I've worked many years in retail, and I pay close attention to customer service. Unfortunately, the customer service was not...

Someone never does their job. They never have the product i want when i go in there.

Don't gonin here and buy anything in a refular basis. Once you start getting sonething on a regular basis they will stop carrying it. My grandmother used depends and they never have them on the shelves.

Also some people are required to wear masks when other are not(based on their race). I've seen this with my own eyes.

I have the district managers phone number and have made so many complaints that I cant remember how many. He needs to be terminated for not doing his job. Obviously someone there is giving him "favors" because he never does anything about the behavior of his employees or making sure manager keeps...

Cashiers are not equipped to honor sales prices. They have to get the manager to override each item which takes forever. This backs up their line and overwhelms the cashier. Twice now I have been in a line where this happened. The first time was a man in front of me trying to get detergent that wouldn't ring up right so he ended up just not getting it. But the cashier was so wound up she slammed my milk down and it was leaking when I got home. Yesterday, I didnt see her actually slam my milk down but it was leaking too when I got home. They need a better system to get people out the door. It shouldn't take 3 or 4 people trying different things to give...